Strategic Office Leader: Admin Ops & Staff Development

Salem State University; Salem (MA); On-site; USD 70,000 - 90,000; Full time

Job summary

Salem State University in Salem, MA seeks an experienced Office Manager and Administrative Lead to oversee the daily operations of the dean's office. This role combines leadership of administrative staff with process improvement and policy guidance across CAS.

You will supervise 10–15 administrative assistants across 20 academic departments, manage budgets and records, coordinate projects and events, and advise the Dean on organizational effectiveness.

Qualifications

• Bachelor's degree is required.
• Two or more years of office administration or coordinator experience is required.
• Ability to manage daily office operations in a complex, multi-department environment.
• Ability to exercise independent, sound judgment.
• Experience in training, mentoring, or developing administrative staff.
• Proficiency with electronic and computerized office equipment and systems.
• Strong knowledge of office practices and management across multiple departments.
• Ability to plan, organize, and work efficiently and independently.
• Ability to handle confidential matters.
• Excellent written and oral communication with diverse staff and stakeholders.
• Ability to supervise 10–15 administrative staff across 20 departments.

Responsibilities

• Oversee daily operations of the dean's office.
• Supervise and develop administrative staff.
• Manage budgets and records.
• Coordinate projects and events.
• Advise the Dean on organizational effectiveness and priorities.
• Collaborate with Human Resources, Academic Affairs, Finance, and campus units.

Skills

Staff supervision

Budget management

Project coordination

Policy guidance

Discretion

Organizational skills

Communication skills

Staff mentorship

Education

Bachelor's degree

Job description

Salem State University in Salem, MA seeks an experienced Office Manager and Administrative Lead to oversee the daily operations of the dean's office. This role combines leadership of administrative staff with process improvement and policy guidance across CAS.

You will supervise 10–15 administrative assistants across 20 academic departments, manage budgets and records, coordinate projects and events, and advise the Dean on organizational effectiveness.