Administrative Insurance Support Agent

Randstad USA; San Antonio (TX); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health, dental, vision

401(k)

Paid time off

Job summary

Randstad USA in San Antonio, TX, seeks a customer service professional with 1 year of recent experience to join the on-site team.

You will handle email support, document case details, and collaborate with internal teams to ensure client satisfaction. The position offers an hourly rate of $20–$25 with comprehensive benefits and a start date of 10/19/2026.

Shift: First, 10 AM to 7 PM; Education: High School; posting remains open for 30 days.

Qualifications

• 1 year of customer service experience required.
• Entry level experience indicated for position.

Responsibilities

• Deliver warm, professional support via email.
• Identify and document key case details, resolving or redirecting issues efficiently.
• Maintain accurate records and follow through on client needs.
• Collaborate with internal teams to ensure seamless client service.
• Meet or exceed defined accuracy and turnaround benchmarks.

Skills

Customer Service

Education

High School

Job description

Do you have 1 year of recent Customer Service experience? Can you start on 10/19/2026? Fully comfortable with $20-$25/hr PLUS benefits. Must have 1 year of recent customer service experience. Pay: $20-$25/hr PLUS benefits. This position is onsite in San Antonio, TX. Start date: 10/19/2026.

Compensation

• Hourly Rate: $20–$25/hour.
• Benefits: Comprehensive health, dental, vision, 401(k), paid time off.
• Salary: $41,600 - $52,000 per year.

Career Path & Growth Opportunities

• Career Growth: Within your first year, you’ll have the opportunity to advance into roles that offer commission and performance-based bonuses, allowing you to significantly increase your earning potential as you grow and succeed.
• Entrepreneurial Opportunity: Whether you’re in a corporate or agency role, you’ll have the autonomy to build your own success with the support of a national brand.

Key Responsibilities

• Deliver warm, professional support via email.
• Identify and document key case details, resolving or redirecting issues efficiently.
• Maintain accurate records and follow through on client needs.
• Collaborate with internal teams to ensure seamless client service.
• Unwavering delivery of meeting or exceeding defined accuracy and turnaround benchmarks, ensuring casework is completed with precision and speed in alignment with service-level expectations.
• Placing the client first in all interactions – obsession with client experience.

Essential Functions

• working in a smoke free environment

Skills

• Customer Service (1 year of experience is required)

Qualifications

• Years of experience: 1 year
• Experience level: Entry Level

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

Shift: First

Work hours: 10 AM - 7 PM

Education: High School

Experience

• Entry Level
• 1 year

Education

• High School (required)