Administrative Float Oncology

Vail Health Hospital; Kansas; On-site; USD 3,113,000 - 4,087,000; Full time

Benefits offered by this job

Competitive wages

Parental leave

Housing programs

Childcare reimbursement

Medical insurance

Dental insurance

Vision insurance

Tuition assistance

Student loan repayment

Specialty certification reimbursement

Wellbeing reimbursement

Job summary

Vail Health in Kansas seeks an Administrative Float Oncology to support Oncology Financial Navigation, Prior Authorization, and Infusion Scheduling, coordinating insurance authorizations and patient access to care.

You'll work cross-functionally with patients, providers, payors, pharmacy, and clinical teams, assist with paperwork, and ensure HIPAA compliance while maintaining confidentiality and service excellence.

Qualifications

• Two years of healthcare experience required.
• Experience in oncology, patient access, scheduling, prior authorization, financial counseling, or care coordination preferred.
• Bachelor’s degree in related field preferred.

Responsibilities

• Provide cross-functional support for oncology back-office functions including financial navigation, prior authorization, and infusion scheduling.
• Coordinate insurance authorizations and reauthorizations to support uninterrupted patient care.
• Schedule infusion treatments and related oncology services.
• Assist patients in navigating insurance requirements and financial assistance resources.
• Maintain HIPAA compliance and protect patient confidentiality.

Skills

Healthcare experience

Oncology

Patient access

Scheduling

Prior Authorization

Financial counseling

Care coordination

EHR

Education

Bachelor’s degree preferred

Tools

EHR system

Job description

Vail Health has become the world’s most advanced mountain healthcare system. Vail Health consists of an updated 520,000-square-foot, 56-bed hospital. This state-of-the-art facility provides exceptional care to all of our patients, with the most beautiful views in the area, located centrally in Vail. Learn more about Vail Health here.

About the opportunity:

The Administrative Float Oncology as a cross-functional resource supporting Oncology Financial Navigation, Prior Authorization, and Infusion Scheduling functions. This role promotes timely access to oncology services by coordinating insurance authorizations, supporting financial navigation activities, scheduling infusion treatments, and facilitating communication between patients, providers, payors, pharmacy, and clinical teams.

What you will do:

• Provides cross-functional support to all back office functions by being proficient in Oncology Financial Navigation, Prior Authorization, and Infusion Scheduling operations.
• Coordinates timely insurance authorizations and reauthorizations to support uninterrupted patient care.
• Schedules infusion treatments and related oncology services while optimizing resource utilization and patient access.
• Facilitates the use of the EHR by capturing paper documentation, properly preparing the paper for scanning, and indexing documents.
• Assists patients in navigating insurance requirements, financial assistance resources, and treatment-related processes.
• Performs QA on scanning done by others, identifies errors by clinical staff, and addresses errors with the clinical staff.
• Monitors work queues and resolves scheduling and authorization issues in a timely manner.
• Demonstrates exceptional customer service, maintains patient confidentiality, and supports organizational values and compliance standards.
• Works with clinical staff to ensure collaboration of patient care.
• Assists in processing paperwork and completing administrative tasks associated with clinical care including managing records requests, orders, scanning, and uploading records.
• Provides coverage for work queues related to continuity of care.
• Role models the principles of a Just Culture and Organizational Values.
• Must be HIPAA compliant

This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.

What you will need:

Experience:

• Two years of healthcare experience required.
• Experience in oncology, patient access, scheduling, prior authorization, financial counseling, or care coordination preferred.

Education:

• Bachelor’s degree in related field preferred.

Benefits at Vail Health Include:

• Competitive Wages & Family Benefits:
  • Competitive wages
  • Parental leave (4 weeks paid)
  • Housing programs
  • Childcare reimbursement
• Comprehensive Health Benefits:
  • Medical
  • Dental
  • Vision
• Educational Programs:
  • Tuition Assistance
  • Existing Student Loan Repayment
  • Specialty Certification Reimbursement
  • Annual Supplemental Educational Funds
• Paid Time Off:
  • Up to five weeks in your first year of employment and continues to grow each year.
• Retirement & Supplemental Insurance:
  • 403(b) Retirement plan with immediate matching
  • Life insurance
  • Short and long-term disability
• Recreation Benefits, Wellness & More:
  • Up to $1,000 annual wellbeing reimbursement
  • Recreation discounts
  • Pet insurance

Pay is based upon relevant education and experience per hour.

Hourly Pay:

$22.60—$29.67 USD