Administrative Eligibility Specialist Associate

Jefferson County; United States; Hybrid; USD 32,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid holidays and PTO

Retirement matching

Tuition reimbursement

Job summary

Jefferson County in Colorado is seeking an Administrative Eligibility Specialist Associate to support the EMAS team. The role focuses on organizing and processing documents to determine eligibility for SNAP, medical, and other support services.

The position blends customer-facing interactions with administrative duties in a primarily in-office setting. The role requires sharp attention to detail, critical thinking, and effective time management, with occasional remote work after six to eight

Qualifications

• Experience in reviewing documents for completeness and data entry.
• Ability to process applications and renewals in CBMS and workflow systems.
• Strong attention to detail and accuracy in high-volume environments.
• Excellent organizational and time-management skills with ability to prioritize tasks.

Responsibilities

• Review documents for completeness and prepare data entry into CBMS/workflow system.
• Triaging incoming work and preparing it for processing; scanning paper documents to the repository.
• Research case files, locate and review information required for processing.
• Handle information from individuals and providers, ensuring completeness and accuracy.
• Communicate with staff and external agencies to submit documents and provide general information to the public.

Skills

Critical thinking

Attention to detail

Problem solving

Organizational skills

Time management

Multitasking

Communication

Public service mindset

Education

High School Diploma or GED

Tools

CBMS

Document management system

Job description

Job Posting Closes at 11:59PM on: 11/18/26 Division: Community Assistance Division Management Level: Individual Contributor Scheduled Weekly Hours: 40 Benefit Eligibility: This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement.

We are seeking a detail-oriented, organized, and customer-focused individual who enjoys working collaboratively, managing multiple priorities, and making a meaningful difference in the community. As an Administrative Eligibility Specialist Associate, you will play an important role in supporting the Eligibility Management and Assistance Services (EMAS) team by ensuring documents and information are accurately organized, entered, and processed to support timely eligibility determinations for individuals and families accessing essential services.

This fully in-office role offers a variety of daily responsibilities, combining customer-facing interactions with administrative support and processing duties.

Success in this role requires strong attention to detail, critical thinking, effective time management, and the ability to shift between tasks while maintaining accuracy and efficiency.

SCHEDULE

Location: Jefferson County Human Services Building 900 Jefferson County Pkwy, Golden, CO

This position offers a flexible work schedule, with the option to work four 10-hour days (Monday–Thursday or Tuesday-Friday after training) or five 8-hour days (Monday–Friday). The role is primarily in-office, with occasional remote work opportunities after six to eight months and based on business needs.

COMPENSATION

Hiring Range: $22.89 - $23.37 USD Hourly Compensation will be determined based on education, experience and skills.

BENEFITS

• Medical, dental, and vision insurance
• Paid holidays and time off, including a starting bank of 40 hours of PTO for new hires
• Retirement matching
• Tuition reimbursement and wellness programs

ESSENTIAL DUTIES

Work involves reviewing documents for completeness, preparing data entry into complex computer program (CBMS) and a workflow management system to initiate applications and start renewals in preparation for Eligibility Specialists.

You will be responsible for triaging incoming work and preparing it for processing, including both digital and paper documents. Paper documents are required to be scanned in as our document repository system is paperless.

You will research case files on audit list, locate case files, review for information required, copy case files and communicate with staff in numerous areas to assist in file location and preparation.

Work also involves receiving information from individuals as well as providers to document sensitive medical information, review of information to ensure completeness, data entry into CBMS, communication to ensure case is prepared timely and accurately for processing, filing and electronic case file management.

You may be the first point of contact with an individual seeking SNAP, medical, adult financial, or other support and will need to be able to clearly communicate general information with the public as well as corresponding with other agencies and departments to submit documents. This is a fast-paced, high-volume position that will require exceptional attention to detail and a great ability to multitask, as well as working closely with a team where communication and organizational skills are essential.

Performs other duties as assigned.

QUALIFICATIONS

Minimum Qualifications: Experience: One Years related experience

Education: High School Diploma, GED or equivalent certificate required.

Preferred Qualifications: Minimum of two-year work experience in a high-volume administrative environment.

CBMS experience or ability to navigate complex computer systems and databases is strongly preferred.

Experience working in a role where accuracy is extremely important.

Skills, attributes, and that would lead to success in this role include: Strong critical thinking, attention to detail, and problem-solving skills. Excellent organizational and time management skills, with the ability to prioritize tasks, manage interruptions, and meet deadlines. Ability to retain and apply knowledge, training, and experience to new situations. Ability to identify opportunities for process improvement and increased efficiency. Strong follow-through skills to ensure accuracy, timely completion of tasks, and resolution of outstanding items. Commitment to public service and a passion for helping individuals and families access essential resources and support.

ADDITIONAL REQUIREMENTS

Driver’s License: Positions that require driving on County business in either a county or personal vehicle require a valid Colorado’s driver’s license within 30-days of hire or beginning to serve as an intern or volunteer.

Pre-Employment Screening: Offer of employment is contingent upon successful completion of criminal history, motor vehicle report, education verification, and/or references for all positions.

Accommodations Statement: We encourage people with disabilities to apply and are committed to providing reasonable accommodations throughout our hiring process.

EEO / DEI / INCLUSION STATEMENTS

Jefferson County is an equal opportunity employer, providing equal employment opportunity to all qualified persons.

The County affirms the rights of all employees and applicants for employment to be protected from discrimination, intimidation, physical harm and harassment based on race, color, religion, sex, national origin, age, disability, sexual orientation, genetic information, hairstyle associated with racial identity or any other status protected by Federal or State law.