Administrative Eligibility Specialist Associate

Jefferson County, Colorado; Golden (CO); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

Dental insurance

Medical insurance

Vision insurance

Paid holidays and time off

PTO starting bank 40 hours

Retirement matching

Tuition reimbursement

Wellness programs

Job summary

Jefferson County, Colorado seeks an Administrative Eligibility Specialist Associate to support EMAS, ensuring documents are organized and data entered accurately to determine eligibility for essential services.

This fully in-office role combines customer-facing lobby work with administrative processing, requiring attention to detail, time management, and teamwork in a fast-paced environment.

Qualifications

• One year of related experience is required.
• Education: High School Diploma or GED or equivalent.
• Experience working in high-volume administrative environments is preferred.

Responsibilities

• Review documents for completeness and prepare data entry into CBMS and workflow systems to initiate applications and renewals.
• Triages incoming work, processes both digital and paper documents, and scans paper files into the repository.
• Collects information from individuals and providers, documents sensitive medical data, and ensures timely and accurate case preparation.

Skills

Critical thinking

Attention to detail

Multitasking

Time management

Communication with public

Organizational skills

Data entry

Customer service

Education

High School Diploma/GED or equivalent

Tools

CBMS

Document management system

Workflow management system

Job description

Benefit Eligibility

This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement.

Job Posting Closes at 11:59PM on:

11/18/26

Division

Community Assistance Division

Management Level

Individual Contributor

Scheduled Weekly Hours

40

Description

We are seeking a detail-oriented, organized, and customer-focused individual who enjoys working collaboratively, managing multiple priorities, and making a meaningful difference in the community.

As an Administrative Eligibility Specialist Associate, you will play an important role in supporting the Eligibility Management and Assistance Services (EMAS) team by ensuring documents and information are accurately organized, entered, and processed to support timely eligibility determinations for individuals and families accessing essential services.

This fully in-office role offers a variety of daily responsibilities, combining customer-facing interactions with administrative support and processing duties. Responsibilities include assisting customers in the lobby, receiving and organizing documents, processing returned mail and emails, and completing data entry using state computer systems. Success in this role requires strong attention to detail, critical thinking, effective time management, and the ability to shift between tasks while maintaining accuracy and efficiency.

Schedule

• Location: Jefferson County Human Services Building
• 900 Jefferson County Pkwy, Golden, CO
• Fully in-office and on-site
• Schedule: This position offers a flexible work schedule, with the option to work four 10-hour days (Monday - Thursday or Tuesday - Friday after training) or five 8-hour days (Monday - Friday). The role is primarily in-office, with occasional remote work opportunities after six to eight months and based on business needs.

Compensation

Hiring Range: $22.89 - $23.37 USD Hourly

Compensation will be determined based on education, experience and skills.

Benefits

• Medical, dental, and vision insurance
• Paid holidays and time off, including a starting bank of 40 hours of PTO for new hires
• Retirement matching
• Tuition reimbursement and wellness programs

Essential Duties

• Work involvesreviewof documents for completeness, preparingdata entryinto complex computer program (CBMS) and a workflow management system to initiate applications and start renewals in preparation for Eligibility Specialists.
• You willbe responsible fortriaging incoming work and preparing it for processing, including both digital and paper documents. Paper documentsare required tobe scanned in as our document repository system is paperless. You willresearchcase files on audit list,locatecase files, review for informationrequired, copy case files and communicate with staff innumerousareas toassistin file location and preparation.
• Work also involves receiving information from individuals as well as providers to document sensitive medical information, review of information to ensure completeness, data entry into CBMS, communication to ensure case is preparedtimelyand accurately for processing, filing and electronic case file management.
• You may be the first point of contact with an individual seekingSNAP, medical, adult financial, or other supportand will need to be able to clearly communicate general information with the public as well as corresponding with other agencies and departments tosubmitdocuments. This is a fast-paced, high-volume position that will require exceptional attention to detail and a great ability to multitask, as well as working closely with a team where communication and organizational skills are essential.
• Performs other duties as assigned.

Qualifications

Research shows that women and other underrepresented and historically marginalized groups tend to apply only when they check every box in the posting. If you are reading this and hesitating to apply for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience.

Minimum Qualifications

Experience: One Years related experience

Education: High School Diploma,GEDor equivalent certificaterequired.

Preferred Qualifications

• Minimum of two-year work experience in a high-volume administrative environment.
• CBMS experience or ability to navigate complex computer systems and databases is strongly preferred.
• Experience working in a role where accuracy is extremely important.

Skills, attributes, and that would lead to success in this role include:

• Strong critical thinking, attention to detail, and problem-solving skills.
• Excellent organizational and time management skills, with the ability to prioritize tasks, manage interruptions, and meet deadlines.
• Ability to retain and apply knowledge, training, and experience to new situations.
• Ability to identify opportunities for process improvement and increased efficiency.
• Strong follow-through skills to ensure accuracy, timely completion of tasks, and resolution of outstanding items.
• Commitment to public service and a passion for helping individuals and families access essential resources and support.

Additional Requirements

• Driver’s License: Positions that require driving on County business in either a county or personal vehicle require a valid Colorado’s driver’s license within 30-days of hire or beginning to serve as an intern or volunteer.
• Pre-Employment Screening: Offer of employment is contingent upon successful completion of criminal history, motor vehicle report, education verification, and/or references for all positions.
• Accommodations Statement: We encourage people with disabilities to apply and are committed to providing reasonable accommodations throughout our hiring process. For assistance with applications, interviews, or other hiring-related accommodations, contact [e-mail]. This contact is for accommodation requests only and cannot provide application status updates.
• Cover Letter: Be prepared to attach a cover letter expressing your interest in this position with your application as part of the questionnaire.

Education

GED, High School Diploma

Experience

Work Experience: No Experience

Certifications

Languages

Category

Health & Human Services