Administrative Eligibility Specialist Associate

Jefferson Health; Golden (CO); Sur place; USD 32 000 - 33 000; Plein temps

Avantages offerts par ce poste

Medical, dental, and vision insurance

Paid holidays and time off, start with

Retirement matching

Tuition reimbursement and wellness

40 hours of PTO to start

Résumé du poste

Jefferson Health in Golden, CO is seeking an Administrative Eligibility Specialist Associate to support the EMAS team with accurate document organization, data entry, and processing for timely eligibility determinations. The role blends customer-facing interactions with administrative tasks in a fully in-office setting.

The position requires attention to detail, strong time management, and the ability to shift between tasks while maintaining quality.

Qualifications

• One year related experience.
• High School Diploma, GED or equivalent certificate required.
• CBMS experience or ability to navigate complex computer systems strongly preferred.
• Experience in a role requiring accuracy in a fast-paced environment is preferred.

Responsabilités

• Review documents for completeness and enter data into CBMS and a workflow system to start applications and renewals.
• Triaging incoming work and preparing digital and paper documents for processing; scan paper documents to a paperless repository.
• Research case files, locate and prepare information, copy files and coordinate with staff across departments.
• Receive information from individuals and providers, review for completeness, enter into CBMS, and communicate for timely processing.
• Serve as first point of contact for SNAP, medical, and other assistance inquiries; clearly communicate information to the public and agencies.
• Work in a fast-paced, high-volume environment with strong attention to detail and teamwork.

Connaissances

Strong critical thinking

Attention to detail

Problem-solving

Excellent organization

Formation

High School Diploma, GED or equivalent certificate

Outils

CBMS

Description du poste

Administrative Eligibility Specialist Associate

We are seeking a detail-oriented, organized, and customer-focused individual who enjoys working collaboratively, managing multiple priorities, and making a meaningful difference in the community.

As an Administrative Eligibility Specialist Associate, you will play an important role in supporting the Eligibility Management and Assistance Services (EMAS) team by ensuring documents and information are accurately organized, entered, and processed to support timely eligibility determinations for individuals and families accessing essential services.

This fully in-office role offers a variety of daily responsibilities, combining customer-facing interactions with administrative support and processing duties. Responsibilities include assisting customers in the lobby, receiving and organizing documents, processing returned mail and emails, and completing data entry using state computer systems. Success in this role requires strong attention to detail, critical thinking, effective time management, and the ability to shift between tasks while maintaining accuracy and efficiency.

SCHEDULE

Location: Jefferson County Human Services Building 900 Jefferson County Pkwy, Golden, CO

Fully in-office and on-site. Schedule: This position offers a flexible work schedule, with the option to work four 10-hour days (Monday-Thursday or Tuesday-Friday after training) or five 8-hour days (Monday-Friday). The role is primarily in-office, with occasional remote work opportunities after six to eight months and based on business needs.

COMPENSATION

Hiring Range: $22.89 - $23.37 USD Hourly

Compensation will be determined based on education, experience and skills.

BENEFITS

• Medical, dental, and vision insurance
• Paid holidays and time off, including a starting bank of 40 hours of PTO for new hires
• Retirement matching
• Tuition reimbursement and wellness programs

ESSENTIAL DUTIES

• Work involves review of documents for completeness, preparing data entry into complex computer program (CBMS) and a workflow management system to initiate applications and start renewals in preparation for Eligibility Specialists.
• Triaging incoming work and preparing it for processing, including both digital and paper documents; paper documents are required to be scanned in as our document repository system is paperless.
• Research case files on audit list, locate case files, review for information required, copy case files and communicate with staff in numerous areas to assist in file location and preparation.
• Receiving information from individuals as well as providers to document sensitive medical information, review of information to ensure completeness, data entry into CBMS, communication to ensure case is prepared timely and accurately for processing, filing and electronic case file management.
• First point of contact with an individual seeking SNAP, medical, adult financial, or other support; need to clearly communicate general information with the public as well as corresponding with other agencies and departments to submit documents.
• Fast-paced, high-volume position that will require exceptional attention to detail and a great ability to multitask, as well as working closely with a team where communication and organizational skills are essential.
• Performs other duties as assigned.

QUALIFICATIONS

Research shows that women and other under-represented and historically marginalized groups tend to apply only when they check every box in the posting. If you are reading this and hesitating to click "apply" for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience.

Minimum Qualifications

• Experience: One Year related experience
• Education: High School Diploma, GED or equivalent certificate required.

Preferred Qualifications

• Minimum of two-year work experience in a high-volume administrative environment.
• CBMS experience or ability to navigate complex computer systems and databases is strongly preferred.
• Experience working in a role where accuracy is extremely important.

Skills

• Strong critical thinking, attention to detail, and problem-solving skills.
• Excellent organization.