Administrative Data Coordinator

OCA; Hamilton Township (NJ); Hybrid; USD 36,000 - 44,000; Full time

Benefits offered by this job

100% employer-paid premiums

PTO + 9 holidays

Hybrid work schedule

401K & life insurance

Job summary

OCA, a New Jersey-based leader in benefits administration, seeks an Administrative Data Coordinator to manage data files, Excel audits, and file integrations while maintaining superior client communication. This role links technical processes with client success in a fast-paced environment.

Ideal candidates will have 2+ years in customer service, strong Excel skills, and a detail-oriented, independent problem-solving approach. Hybrid schedule in Mercerville, NJ with standard business hours.

Qualifications

• 2+ years of professional customer service or office experience.
• High School Diploma/GED required; Bachelor’s degree preferred.
• 100% Employer-Paid Premiums for single coverage Medical, Dental, and Vision insurance.
• Competitive starting pay around $40,000 per year.
• 401K and Life Insurance options.
• Generous time off: PTO + 9 paid holidays.
• Hybrid work: M–Th/Fr schedule with office 1–2 days per week in Mercerville, NJ.

Responsibilities

• Data Management: Process, review, and audit Excel files with accuracy.
• Technical Integration: Set up and manage new file feed integrations with clients/vendors.
• Professional Support: Respond to questions via email, phone, and video calls with a can-do attitude.
• Account Oversight: Monitor group activity and shutdown terminated groups with precise records.
• Clear Communication: Keep customers informed on file status with timely updates.

Skills

Excel proficiency

Communication excellence

Attention to detail

Independent problem solver

Education

High School Diploma/GED

Bachelor’s degree preferred

Job description

About OCA

Join a thriving, New Jersey-based leader in benefits administration with over 40 years of success! OCA is dedicated to providing top-notch service and building lasting professional relationships with our clients. We are expanding and seeking a talented Administrative Data Coordinator who is a pro at balancing professional communication with technical data management.

Your Mission

In this role, you will be the primary point of contact for clients and vendors regarding file management and setup. You will ensure that employer clients' programs run flawlessly by managing data file uploads, integrations, and ongoing maintenance with 100% accuracy. You are the essential link between our technical processes and our commitment to client success.

Your Core Responsibilities

• Data Management: Process, review, and audit Excel files to meet strict internal and client standards. You will handle file manipulation with precision and logic.
  
• Technical Integration: Set up and manage new file feed integrations, collaborating directly with clients and vendors to ensure successful implementation.
  
• Professional Support: Respond promptly and professionally to customer service questions via email, phone, and video calls with a "can-do" attitude.
  
• Account Oversight: Monitor group activity and efficiently shutdown groups that have been terminated, maintaining meticulous records of all actions.
  
• Clear Communication: Keep customers informed on the status and details of their files, ensuring they have accurate and timely information.
  

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Requirements

• Excel Proficiency: You are highly skilled in Microsoft Excel and comfortable with file manipulation and auditing (get ready to show off your skills in our assessment!).
• Communication Excellence: You possess the "polish" to speak effectively with various professional contacts and craft clear, professional emails.
• Strong Attention to Detail: You have a natural knack for numbers and logic—you catch the things others miss.
• Independent Problem Solver: You are a research whiz who can work autonomously in a fast-paced, deadline-driven environment.

Qualifications

• Required: 2+ years of professional customer service or office experience.
• Education: High School Diploma/GED required (Bachelor’s degree preferred).
• 100% Employer-Paid Premiums: OCA pays 100% of the premium for single coverage Medical, Dental, and Vision insurance.
• Competitive Starting Pay: $40,000 per year ($19.23/hour).
• Future Planning: 401K and Life Insurance options.
• Generous Time Off: PTO + 9 paid holidays (including the day after Thanksgiving!).
• Work-Life Balance: M–Th 9:00 AM–5:00 PM, and Friday 8:30 AM–4:30 PM.
• Hybrid Flexibility: Enjoy the best of both worlds with our hybrid work environment (Office 1-2 days per week in Mercerville, NJ).