Administrative Coordinator/Receptionist

Sri Healthcare; Northern (KY); Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Paid Holidays

PTO

Job summary

NOVO Health Services is seeking an Administrative Assistant to support day-to-day operations as an Executive Coordinator, Event Manager, and Community Liaison. The Office Manager will be the onsite presence in the Novo Health Services office, handling billing, invoicing, contracting, and event planning while aligning with our values to Honor, To Serve, To Create Value and To Grow.

The role requires strong organizational abilities, experience with ABS/SAGE/DocLink, and a customer-focused mindset

Qualifications

• Experience maintaining office operations and billing processes.
• Ability to manage multiple priorities in a fast-paced environment.
• Confidentiality is essential.

Responsibilities

• Maintains office services by organizing office operations and procedures, controlling correspondence, designing filing systems, reviewing supply requisitions and clerical functions.
• Maintain and process linen tickets/orders and billing using ABS system, as well as corrections to tickets as needed.
• Oversee and manage the Purchase Order process using SAGE & DocLink.
• Input work orders for damaged or leased office equipment in the appropriate system.
• Assist customers & CRM’s with concerns about shortages/mis-deliveries, submitting & responding to customer emails timely and as needed.
• Manage the ordering & organization of office supplies, ensuring supplies are organized timely after receiving.
• Assist with facility events and update lobby displays for employee engagement.
• Confidentiality is a must.

Skills

Organizational skills

Communication skills

Attention to detail

Tools

ABS system

SAGE

DocLink

CRM

Job description

Get to know us: NOVO Health Services offers linen management solutions to the healthcare industry. NOVO Health keenly focuses on safety and infection control and provides its partner hospitals with a value-driven linen management control system that measures and monitors linen utilization by department to eliminate excess internal costs. NOVO's wide range of service programs offer a variety of options to provide a seamless, single source distribution system. NOVO's regional healthcare linen facilities are HLAC accredited and operate with state-of-the-art processing equipment and processes.

Job Summary: The Administrative Assistant supports the Novo Health Services team in their day-to-day administrative and office needs as an Executive Coordinator, Event Manager, Community Liaison, and ‘go-to’ person to make things happen. The Office Manager is the onsite presence in the Novo Health services office on a day-to-day basis. In addition, the Office Administrator manages the billing, invoicing, contracting, office space and event organizing for the company. The Office Administrator must be able to work in a fast-paced environment, with many different priorities and model the Novo Health Services cultural objectives to Honor, To Serve, To Create Value and To Grow.

ESSENTIAL FUNCTIONS

• Maintains office services by organizing office operations and procedures, controlling correspondence, designing filing systems, reviewing, and approving supply requisitions, and assigning and monitoring clerical functions, managing the front entrance by greeting visitors, and answering phones.
• Maintain and Process linen tickets/orders and billing using ABS system, as well as corrections to tickets as needed.
• Oversee and manage the Purchase Order process using SAGE & DocLink.
• Input work orders for damaged or leased office equipment in the appropriate system.
• Assist customers & CRM’s with concerns about shortages/mis-deliveries, submitting & responding to customer emails timely and as needed.
• Manages the ordering & organization of office supplies, ensuring supplies are organized timely after receiving.
• Assist with facility events, as well as also updating lobby tv and monitors for employee engagement.
• Check call‑out line daily for team member absences.
• Sort & deliver mail ensuring that the outside mailbox is checked daily.
• Enter/maintain distribution manager’s driver mileage logs.
• Enter/maintain production efficiencies for operations.
• Enter/maintain weekly Ops reports & shortage reports as needed.
• Assist applicants with applications using the onsite kiosk.
• Conduct new team member orientations and onboarding.
• Maintain attendance database for plant’s attendance/point system.
• Ordering of monthly birthday cupcakes for birthday celebrations and lunches for special occasions, staff meetings.
• Managing vending machine issues; refunds of money.
• Serve as a member of the plant’s safety committee.
• Manage the Safe & Clean, Suggestion Box, and Caught Doing Something Right Programs.
• Understand, observe, and adhere to all safety procedures and policies.
• Assist as needed at the scale in the plant.
• Conduct training as needed on SAGE, DocLink, ABS, A1 , Amazon & Staples as needed for coverage when out of the office on scheduled absences such as PTO.
• Confidentality is a must.
• Assist and perform other duties as assigned.

What we can offer you as a full-time associate

• Competitive pay
• Paid Holidays
• Paid Time Off Program (PTO)
• 401(k) w/Employer Match
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Medical, Dental, and Vision Programs
• Basic Life/AD&D Insurance
• Long-Term Disability (LTD)

Why work for Novo Health Services?

NOVO Health Services strives to be the employer of choice in the hospital sterile and hygienically clean linen industry. To do that, we provide a safe, positive work environment where our associates experience tremendous growth and related opportunities for advancement.

All applicants will be considered for employment without attention to race, color, sex, sexual orientation, gender identity, national origin veteran, or disability status. We are proud to be an equal opportunity workplace and an affirmative action employer. Drug-Free Workplace.

NOVO Health Services offers linen management solutions to the healthcare industry. NOVO keenly focuses on safety and infection control and provides its partner hospitals with a value-driven linen management control system that measures and monitors linen utilization by department to eliminate excess internal costs. NOVO’s wide range of service programs offer a variety of options to provide a seamless, single source distribution system. NOVO’s regional healthcare linen facilities are HLAC accredited and operate with state-of-the-art processing equipment and processes. NOVO Health Services is the only "one stop shop" service provider in U.S. currently serving all healthcare-related end markets with both Healthcare Laundry Services as well as Sterilized Reusable Surgical Solutions.