Administrative Coordinator: Office & Client Support

Aladdin Bail Bonds; San Jose (CA); Hybrid; USD 29,000 - 32,000; Full time

Benefits offered by this job

Health

Dental

Vision

401k matching

Roth IRA

Paid Time off

Job summary

Aladdin Bail Bonds is seeking an Administrative Coordinator to join our team in San Jose, CA. The role supports Agents and the Manager, maintains deposits and office supplies, processes documents, and ensures professional client service.

The position requires strong communication skills, 2+ years of office experience preferred, and the ability to obtain an insurance license. Expect a fast-paced environment with teamwork and rotating shifts.

Qualifications

• High School Diploma or equivalent.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Outlook, Word and Excel.
• Must be able to obtain a state-issued insurance license.

Responsibilities

• Assist and provide backup support to Agents and/or the Manager as needed.
• Maintain daily deposit backup documentation.
• Manage inventory and petty cash controls, ensuring accurate reconciliation.
• Submit weekly reports to Corporate every Monday.
• Assist with maintaining a professional office appearance, including ensuring fresh coffee and water are available for clients.
• Coordinate defendant court reminder calls with the Manager.
• Provide administrative assistance for claims-related matters as appropriate.
• Build defendant files, including labels, 2100RC forms, and required documentation.
• Scan and attach defendant file documents and photographs into the BMA system.
• When receiving bond inquiry calls: capture caller's name, defendant's name, caller’s phone number, transfer information to an Agent; never end a lead call without connecting to an Agent.
• Scan and upload defendant court documents into BMA and file appropriately.
• Provide support when Agents are assisting other clients (defendant check-ins, court updates, payments, bail information gathering).
• Create bond transaction packets.
• Manage outgoing and incoming mail and FedEx deliveries.
• Maintain inventory and ordering of office supplies and bail bond forms.

Skills

Multitasking

Organizational skills

Team player

Independent work

Flexibility

Communication skills

Education

HS Diploma

Tools

Outlook

MS Word

MS Excel

Job description

Aladdin Bail Bonds is seeking an Administrative Coordinator to join our team in San Jose, CA. The role supports Agents and the Manager, maintains deposits and office supplies, processes documents, and ensures professional client service.

The position requires strong communication skills, 2+ years of office experience preferred, and the ability to obtain an insurance license. Expect a fast-paced environment with teamwork and rotating shifts.