Administrative Coordinator, ODEM School of Social Work

Boston University; Boston (MA); On-site; USD 33,000 - 37,000; Full time

Job summary

Boston University, Office of Data and Enrollment Management (ODEM) at BUSSW, seeks an Administrative Coordinator to provide essential administrative support to students, alumni, faculty, and staff. The role reports to the Director of Data and Enrollment Management and includes handling inquiries, verifying records, and coordinating graduation activities.

The position requires strong organizational skills, attention to detail, and experience with MS Office and databases.

Qualifications

• Associate's degree or equivalent work experience.
• 1–3 years administrative experience, preferably in acad./customer service.
• Excellent organizational and written/verbal communication skills.
• Ability to manage multiple priorities in a fast-paced setting.
• Proficiency with MS Office; familiarity with databases and CMS preferred.

Responsibilities

• Respond promptly to a high volume of email inquiries.
• Audit and maintain student records for accuracy and compliance.
• Process student and alumni verification requests.
• Support the School's data reporting and analysis needs.
• Coordinate processes for incoming students and graduation activities.
• Maintain and update the ODEM website and online forms.

Skills

Organizational skills

Verbal and written communication

Multitasking

Customer service mindset

Attention to detail

Education

Associate's degree

Tools

Microsoft Office Suite

Database systems

Website CMS tools

Job description

Administrative Coordinator, ODEM School of Social Work

Category

Job Location

Tracking Code

26500131560727

Posted Date

8/10/2026

Salary Grade

Grade 26

Expected Hiring Range Minimum

$23.67

Expected Hiring Range Maximum

$26.92

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

Position Type

Full-Time/Regular

The Boston University School of Social Work (BUSSW) is seeking a highly organized and detail-oriented Administrative Coordinator to join the Office of Data and Enrollment Management (ODEM). This position is a vital member of the team, providing essential administrative support to students, alumni, faculty, and staff. Reporting to the Director of Data and Enrollment Management, the Administrative Coordinator will: Respond promptly and professionally to a high volume of email inquiries. Assist with the auditing and maintenance of student records to ensure accuracy and compliance. Process student and alumni verification requests. Support the School's data reporting and analysis needs. Coordinate key operational processes for incoming students and graduation activities. Maintain and update the ODEM website, creating online forms to ensure information is accurate and accessible.

Required Skills

• Associate's degree or equivalent work experience.
• Minimum of 1–3 years of administrative experience, preferably in an academic or customer service environment.
• Excellent organizational skills and attention to detail. Strong verbal and written communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office Suite; experience with database systems and website content management tools preferred.

Preferred Skills:

• Experience in higher education administration.
• Knowledge of student information systems and academic record-keeping.

Why Join Us

• Boston University offers a competitive salary, generous benefits, and the opportunity to be part of a mission-driven institution that values diversity, equity, and inclusion.
• BUSSW is nationally recognized for its commitment to social justice and preparing graduates to make meaningful contributions in their communities.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status.

We are a VEVRAA Federal Contractor.

In accordance with the Local 2324 collective bargaining agreement, this job will be open to internal applicants only for the first week of posting.