Admissions Representative Office of Admissions

Boston University; Boston (MA); On-site; USD 20,000 - 31,000; Full time

Job summary

Boston University Medical Campus, Office of Admissions, is seeking an Admissions Representative. As the first point of contact, you will deliver exceptional customer service to prospective and current applicants, students, faculty and staff, using strong communication skills to provide tailored information in person, by phone and by email.

You will manage front office operations, supervise student employees, support events, and ensure accurate handling of electronic forms for enrollment, while

Qualifications

• Bachelor's degree and 3-5 years of relevant experience are required.
• Candidates must demonstrate strong organizational and prioritization skills.
• Excellent communication with diverse stakeholders is essential.

Responsibilities

• Establish a welcoming environment and manage front office operations, supervise student employees, and coordinate departmental logistics.
• Implement communication strategies via a customer relations management system and coordinate events such as information sessions and visit days.
• Facilitate receipt, tracking and processing of electronic forms to enroll admitted students while maintaining confidentiality.
• Provide administrative support to the Associate Dean of Admissions, the Director of Admissions, and the Assistant Director while supervising student staff.

Skills

Strong organizational skills

Effective communicator

Customer service mindset

Education

Bachelor's degree

Job description

Admissions Representative, Office of Admissions

Category

Boston University Medical Campus --> Professional

Job Location

Tracking Code

26500469280727

Posted Date

8/5/2026

Salary Grade

Grade 44

Expected Hiring Range Minimum

$1,750.00

Expected Hiring Range Maximum

$2,803.00

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

Position Type

Full-Time/Regular

As a member of the Goldman School of Dental Medicine (GSDM) Admissions team, and as the initial point of contact for the department, the Admissions Representative delivers exceptional customer service to a varied audience, including prospective and current predoctoral and postdoctoral dental applicants and entering students, faculty, staff and others. Using excellent interpersonal and verbal and written communication skills, the Admissions Representative provides tailored information and support to individuals inquiring in-person, by telephone and via email. The incumbent facilitates and enhances a seamless, positive applicant experience.

• The Admissions Representative establishes a welcoming environment and efficiently manages front office operations, supervises student employees and coordinates operational logistics for the department.
• The staff member implements communication strategies through a customer relations management system, ensuring that timely and targeted messaging reaches the appropriate audiences, and participates in the coordination and delivery of associated virtual and in-person events such as information sessions and visit days.
• The Admissions Representative plays a central role in facilitating the receipt, tracking and processing of electronic forms ensuring the efficient and accurate enrollment of admitted predoctoral and postdoctoral students in a timely manner, while maintaining confidential information.
• Reporting to the Assistant Director of Admissions, the Admissions Representative provides administrative support to the Associate Dean of Admissions, the Director of Admissions, and the Assistant Director, while supervising student employees.

Required Skills

• Bachelor's degree and 3-5 years of experience to the requirements section.
• Must have demonstrated strong organizational and prioritization skills.
• Strong communicator required to communicate information concisely and effectively to various constituents - faculty, department chairs, students, applicants, various departments across BU.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.