Administrative Coordinator Lead

Therapeutic Associates; Oregon City (OR); On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

Life & Long-Term Disability insurance

Parental leave

PTO & holidays

401(k) with profit sharing

Continuing Education PTO

Wellness program

Student loan repayment potential

Annual performance bonus

Job summary

Therapeutic Associates is seeking a full-time Lead Administrative Coordinator to join our clinic team in a front-office leadership capacity. You will oversee administrative staff, handle insurance billing, patient registrations, scheduling, and data integrity to support efficient daily operations.

Join a team focused on high-quality patient care and collaboration with therapists. The role includes professional development, robust benefits, and opportunities for growth within the organization.

Qualifications

• Proficiency with MS Office (Word, Excel, Outlook).
• Customer service experience and medical office experience preferred.

Responsibilities

• Coordinate daily operations of administrative support staff to ensure quality customer service.
• Manage front office duties: insurance authorization and billing, patient registration, phones, scheduling, and patient database integrity.
• Oversee provider schedules, claim hold buckets, daily chart checks, and clinic bill payments.
• Coordinate insurance benefits and ensure compliance with regulations for patient services.
• Ensure intake procedures are followed by staff.
• Enforce policy compliance and updates as needed.

Skills

Customer service

Medical office experience

Tools

MS Office Suite

Job description

Job Description

Posted Friday, August 14, 2026 at 10:00 AM

• Employees (and their families) Medical, Dental, Vision, and Insurance
• Life, AD&D and Long-Term Disability insurance
• Employee & family Physical Therapy benefits
• Parental leave
• Continuing Education PTO (1 day annually)
• Accrue up to 15 days of PTO (sick and vacation time)-increases over time
• 6 paid holidays, 1 charitable giving day, and up to 2 personal days
• 401(k) and profit-sharing program (Up to 5% of total compensation)
• Interactive Wellness Programwith rewards for balanced, healthy living
• MedBridge learning subscription
• Potential Student Loan Repayment
• Potential Annual performance bonus

Therapeutic Associates, Inc.specializes in orthopedics and manual therapyand pride ourselves onour one-on-one patient care and strong relationships with referral sources.Our organization is committed to the highest level of patient care, continued education, professional development, and community involvement.

We are seeking a full-time Lead Administrative Coordinator to join our team! The Lead Administrative Coordinator position provides office support with a variety of clerical activities and related tasks that support the effective and efficient operation of the clinic.

Duties & Responsibilities

• Coordinates the daily operations of administrative support staff. Ensures support staff provides quality customer service to all patients, visitors, or care partners.
• Manages all front office duties, such as, insurance authorization and billing, registering patients, answering phones, scheduling patient appointments, and maintaining the integrity of the patient database.
• Manage provider schedules, works claim hold buckets, completes daily chart checks, and coordinates the payment of clinic bills.
• Ensures payment for services by coordinating insurance benefits and complying with insurance regulations.
• Ensures intake procedures are followed and completed by all staff.
• Assists with enforcing policy compliance and policy changes.

Minimum Qualifications

• Basic proficiency with MS Office products including Word, Excel, and Outlook
• Customer service experience and prior medical office experience preferred

Why Join Our Team

• Professional andClinicalDevelopment —Ongoing mentorshipand continuing educationopportunities.
• Collaboration and Care Team Model — Opportunity to work within a care team that provides support and collaboration both within individual clinics and across the organization. We strive for focusedattention oneach patient’s journey toward positive health and wellness.
• Innovation— We are committed toexploring new technology, treatment methodologies and process improvements that support our care teams and enhance the patient experience.
• Legacy — Therapeutic Associates is the pioneer of outpatient physical therapy.Since its founding in 1952, the Company has thrived by adhering to the highest standards of excellence, adapting and innovating while serving patients with quality care and compassion.We continue to be an important part of leading and advocating for the advancement of our profession.
• Independence within Partnership — Therapeutic Associates is made up of a partnership of unique clinics, each locally directedby physical therapists who are dedicated to their patients, their communities and to our profession.Our clinics are managed by owners and directors who have the support and resources of our large organization combined with the freedom to make decisions with their teams to best serve their patients andcommunity.

Therapeutic Associates Inc. (TAI) is a company that strives to ensure that all people belong in our spaces and have opportunities for growth because we believe that diversity in our team makes us outstanding. Therefore, TAI hires, promotes, and terminates with equitable practices where discrimination and harassment are unacceptable based on any characteristic protected by federal, state or local laws*.

*This includes but is not limited to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, ethnicity, socioeconomic status, citizenship, weight, marital status.