Administrative Coordinator, Lead

Therapeutic Associates Physical Therapy; Beaverton (OR); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Medical & Vision Insurance for you and

Dental Insurance

Life & AD&D

Long Term Disability

PTO up to 15 days

6 paid holidays

401(k)

Student loan repayment

Bonus potential

Wellness program with rewards

Employee assistance program

Continuing Education stipend

Continuing Education PTO

MedBridge Learning Subscription

Tuition advancement

Employee service scholarship

Job summary

Therapeutic Associates Scholls Physical Therapy is seeking a Lead Administrative Coordinator for full-time operations support across the clinic. You will oversee front office duties, insurance authorizations, scheduling, and patient registration, ensuring accurate data and excellent customer service.

We offer a comprehensive benefits package, continuing education stipends, and a collaborative team culture. Join a respected, privately owned PT network serving the Pacific Northwest and help drive

Qualifications

• Associate degree or equivalent experience.
• Basic proficiency with MS Office products including Word, Excel, and Outlook.
• Customer service experience and prior medical office experience preferred.

Responsibilities

• Coordinate daily operations of administrative support staff and ensure quality customer service for patients, visitors, or care partners.
• Manage front office duties: insurance authorization and billing, patient registration, phones, scheduling, and patient database maintenance.
• Handle provider schedules, claim hold buckets, chart checks, and clinic bill payments.
• Coordinate insurance benefits and ensure compliance with regulations for services.
• Ensure intake procedures are followed and policy changes enforced.

Skills

Customer service

MS Office

Education

Associate degree or equivalent experience

Tools

MS Office

Word

Excel

Outlook

Job description

Therapeutic Associates Scholls Physical Therapy is seeking a full time Lead Administrative Coordinator to join our team! This role provides office support with a variety of clerical activities and related tasks that support the effective and efficient operation of the clinic.

Benefits Package

• Employees (and their families) Medical with Vision & Prescription and Dental Insurance
• Interactive Wellness Programwith rewards for balanced, healthy living and mental health
• Employee Assistance Plan
• Employees (and their families) Life & AD&D
• Long Term Disability
• Accrue up to 15 days of PTO (sick and vacation time)-increases with tenure
• 6 paid holidays, 1 charitable giving day, and up to 2 personal holidays
• 401(k)
• Potential Student Loan Repayment
• Potential annual performance bonus

Continuing Education Package

• Continuing Education Stipend ($500 annually)
• Continuing Education PTO (up to 1 day annually)
• MedBridge Learning Subscription
• Tuition Advancement program pre and post professional (application process)
• Employee Service Scholarship (application process)
• Community and philanthropic support through individual grants and paid time off

After 70+ years and the largest privately owned PT company in the United States, we continue to grow! With around 100 privately-owned clinics in the PNW, we offer you the ability to do what you love and discover new challenges, all in a place where you can take ownership, chase ideas, and build the future of physical therapy. Therapeutic Associate’s commitment to the physical therapy profession, to our patients and our employees ensures an exceptional standard of care. Our team members are the heartbeat of our organization and key to our success. We want to help employees live a happy, healthy, and productive life that balances what is important to them.

How You Will Make An Impact

• Coordinate the daily operations of administrative support staff. Ensure support staff provides quality customer service to all patients, visitors, or care partners.
• Manage all front office duties, such as, insurance authorization and billing, registering patients, answering phones, scheduling patient appointments, and maintaining the integrity of the patient database.
• Manage provider schedules, works claim hold buckets, completes daily chart checks, and coordinates the payment of clinic bills.
• Ensure payment for services by coordinating insurance benefits and complying with insurance regulations.
• Ensure intake procedures are followed and completed by all staff.
• Assist with enforcing policy compliance and policy changes.

What You Will Need To Bring To The Table

• Associate degree or equivalent experience
• Basic proficiency with MS Office products including Word, Excel, and Outlook
• Customer service experience and prior medical office experience preferred

Why Join Our Team

• Professional andClinicalDevelopment —Ongoing mentorshipand continuing educationopportunities.
• Collaboration and Care Team Model—Opportunity to work within a care team that provides support and collaboration both within individual clinics and across the organization. We strive for focusedattention oneach patient’s journey toward positive health and wellness.
• Innovation—We are committed toexploring new technology, treatment methodologies and process improvements that support our care teams and enhance the patient experience.
• Committed to Diversity and Inclusion— We believe that diversity makes our clinic stronger. We are committed to creating an inclusive environment where everyone feels welcome and respected.
• Community Oriented—Giving back to the community is a part of who we are. We give back to our community through free community education events, local sporting events, local school organizations, youth organizations, Veterans organizations, and community improvement projects.

Check out our video -

It’s more than just a job

WhoWeAre

• Legacy -Therapeutic Associates is the pioneer of outpatient physical therapy. Since its founding in 1952, the Company has thrived by adhering to the highest standards of excellence, adapting and innovating while serving patients with quality care and compassion. We continue to be an important part of leading and advocating for the advancement of our profession.
• Independence within Partnership -Therapeutic Associates is made up of a partnership of unique clinics, each locally directedby physical therapists who are dedicated to their patients, their communities and to our profession. Our clinics are managed by owners and directors who have the support and resources of our large organization combined with the freedom to make decisions with their teams to best serve their patients and community.

Being a part of the Therapeutic Associates Physical Therapy family is an opportunity to make a positive impact in our communities while continuing to learn and grow within a challenging and gratifying profession. If you would like to learn more about becoming part of the Therapeutic Associates team, please review our website and submit your resume today!Therapeutic Associates Inc. (TAI) is a company that strives to ensure that all people belong in our spaces and have opportunities for growth because we believe that diversity in our team makes us outstanding. Therefore, TAI hires, promotes, and terminates with equitable practices where discrimination and harassment are unacceptable based on any characteristic protected by federal, state or local laws. This includes but is not limited to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, ethnicity, socioeconomic status, citizenship, weight, marital status.3069