Administrative Coordinator, Lead

Therapeutic Associates Physical Therapy; Oregon City (OR); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

AD&D insurance

Long-Term Disability insurance

Parental leave

Continuing Education stipend

Continuing Education PTO (1 day annual

Accrue up to 15 days of PTO (sick and

6 paid holidays

Personal days

401(k) and profit-sharing

Wellness program

MedBridge learning subscription

Student loan repayment

Annual performance bonus

Job summary

Therapeutic Associates Oregon City Physical Therapy is seeking a full-time Lead Administrative Coordinator to join our team. This role provides office support with clerical tasks that support efficient clinic operations and high-quality patient care.

You will manage front desk duties, insurance authorizations, scheduling, patient registration, and database integrity, while coordinating provider schedules and payments. Strong MS Office skills and prior medical office experience are preferred.

Qualifications

• Associate degree or equivalent experience.
• Proficiency with MS Office suite (Word, Excel, Outlook).
• Customer service experience; prior medical office experience preferred.

Responsibilities

• Coordinate daily operations of administrative support staff and ensure quality customer service.
• Manage front office duties: insurance authorization and billing, patient registration, phones, scheduling, and patient data integrity.
• Manage provider schedules, claim holds, daily chart checks, and clinic bill payments.
• Ensure payment for services by coordinating insurance benefits and compliance with regulations.
• Oversee intake procedures and ensure policy adherence.
• Assist with enforcing policy changes.

Skills

Customer service

Medical office experience

Education

Associate degree or equivalent experience

Tools

MS Office

Word

Excel

Outlook

Job description

Therapeutic Associates Oregon City Physical Therapy

What We Offer

• Employees (and their families) Medical, Dental, Vision, and Insurance
• Life, AD&D and Long-Term Disability insurance
• Employee & family Physical Therapy benefits
• Parental leave
• Continued Education Stipend
• Continuing Education PTO (1 day annually)
• Accrue up to 15 days of PTO (sick and vacation time)-increases over time
• 6 paid holidays, 1 charitable giving day, and up to 2 personal days
• 401(k) and profit-sharing program (Up to 5% of total compensation)
• Interactive Wellness Programwith rewards for balanced, healthy living
• MedBridge learning subscription
• Potential Student Loan Repayment
• Potential Annual performance bonus

Therapeutic Associates, Inc. specializes in orthopedics and manual therapy and pride ourselves on our one-on-one patient care and strong relationships with referral sources. Our organization is committed to the highest level of patient care, continued education, professional development, and community involvement.

We are seeking a full-time Lead Administrative Coordinator to join our team! The Lead Administrative Coordinator position provides office support with a variety of clerical activities and related tasks that support the effective and efficient operation of the clinic.

Duties & Responsibilities

• Coordinates the daily operations of administrative support staff. Ensures support staff provides quality customer service to all patients, visitors, or care partners.
• Manages all front office duties, such as, insurance authorization and billing, registering patients, answering phones, scheduling patient appointments, and maintaining the integrity of the patient database.
• Manage provider schedules, works claim hold buckets, completes daily chart checks, and coordinates the payment of clinic bills.
• Ensures payment for services by coordinating insurance benefits and complying with insurance regulations.
• Ensures intake procedures are followed and completed by all staff.
• Assists with enforcing policy compliance and policy changes.

Minimum Qualifications

• Associate degree or equivalent experience
• Basic proficiency with MS Office products including Word, Excel, and Outlook
• Customer service experience and prior medical office experience preferred

Why Join Our Team:

• Professional andClinicalDevelopment —Ongoing mentorshipand continuing educationopportunities.
• Collaboration and Care Team Model—Opportunity to work within a care team that provides support and collaboration both within individual clinics and across the organization. We strive for focusedattention oneach patient’s journey toward positive health and wellness.
• Innovation—We are committed toexploring new technology, treatment methodologies and process improvements that support our care teams and enhance the patient experience.

Check out our video-

It’s more than just a job

WhoWeAre:

• Legacy —Therapeutic Associates is the pioneer of outpatient physical therapy. Since its founding in 1952, the Company has thrived by adhering to the highest standards of excellence, adapting and innovating while serving patients with quality care and compassion. We continue to be an important part of leading and advocating for the advancement of our profession.
• Independence within Partnership —Therapeutic Associates is made up of a partnership of unique clinics, each locally directedby physical therapists who are dedicated to their patients, their communities and to our profession. Our clinics are managed by owners and directors who have the support and resources of our large organization combined with the freedom to make decisions with their teams to best serve their patients and community.

• This includes but is not limited to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, ethnicity, socioeconomic status, citizenship, weight, marital status.

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