Administrative Coordinator — Front Office & Caregiver Ops

Right at Home Visalia; Visalia (CA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Hourly pay $20-$22

401(k)

Training & development

Supportive, family-like team

Advancement opportunities

Exposure to multiple areas of growth

Job summary

Right at Home Visalia is seeking a full-time Administrative Coordinator to join our Visalia office. Reporting to the Office Manager, you will be a central contact for clients, caregivers, applicants, referral partners, and prospective clients.

This fast-paced role blends front-office support, client intake and sales, caregiver recruiting, and administrative duties. The ideal candidate is personable, tech-savvy, organized, and proactive, with strong communication and a willingness to grow with

Qualifications

• Strong communication and customer-service skills.
• Comfortable speaking with clients, families, caregivers, and prospective customers by phone and in person.
• Computer savvy and able to learn new software quickly.
• Organized, dependable, detail-oriented, and able to manage multiple priorities.
• Quick thinker who stays calm and finds solutions when situations change.
• Self-starter who takes initiative and follows through.
• High school diploma or GED required.
• Administrative, customer service, sales, recruiting, healthcare, home care, or caregiving experience preferred.
• WellSky experience is a plus, but not required.

Responsibilities

• Answer incoming calls and provide a professional, welcoming experience.
• Assist clients, families, caregivers, and referral partners with routine questions and concerns.
• Route calls and issues to the appropriate team member when needed.
• Document important communications accurately in WellSky.
• Support day-to-day front-office and administrative needs and fill-in on Caregiver shifts if needed.
• Speak with prospective clients and families about their care needs.
• Explain Right at Home services and help determine how we can support them.
• Follow up with prospective clients and help move qualified leads toward assessments and new services.
• Build trust with families and confidently ask for the business when appropriate.
• Respond to caregiver applicants and recruiting leads.
• Conduct initial phone screens and schedule interviews.
• Follow up with candidates throughout the hiring process.
• Assist with onboarding, orientation, training coordination, and required documentation.
• Help maintain an active pipeline of qualified caregivers.
• Perform data entry, follow-up calls, record maintenance, and document management.
• Learn and use WellSky, Microsoft Teams, Microsoft Office, and other business systems.
• Support the operations team during busy periods and take ownership of assigned tasks through completion.
• May provide caregiver shift coverage when needed; training can be provided.

Skills

Communication

Customer service

Organization

Multitasking

Problem solving

Initiative

Phone & in-person

Education

High school diploma or GED

Tools

WellSky

Microsoft Teams

Microsoft Office

Job description

Right at Home Visalia is seeking a full-time Administrative Coordinator to join our Visalia office. Reporting to the Office Manager, you will be a central contact for clients, caregivers, applicants, referral partners, and prospective clients.

This fast-paced role blends front-office support, client intake and sales, caregiver recruiting, and administrative duties. The ideal candidate is personable, tech-savvy, organized, and proactive, with strong communication and a willingness to grow with