Administrative Coordinator for IT

Godshall Recruiting; Greenville (SC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k) matching

Paid Time Off

10 Paid Holidays

Job summary

Godshall & Godshall Personnel Consultants, Inc. is seeking a detail-oriented IT service coordination professional in Greenville, SC for a direct-hire role.

You will be the first point of contact for client inquiries, coordinate workflows, and support asset and procurement processes within a family-run MSP-style environment. The role emphasizes organized project tracking, documentation, and cross-team communication, with benefits including 401(k) matching, PTO, and paid holidays.

Qualifications

• Experience in IT service coordination, preferably working in an MSP environment or for a large technical team in administration.
• Strong organizational skills with the ability to manage multiple projects simultaneously.
• Proficiency in ConnectWise, Microsoft 365, Google Workspace, and ticketing systems.
• Familiarity with MSP partner portals (e.g., 8x8, Sophos).
• Knowledge of asset management systems such as Asset Panda.

Responsibilities

• Client Communication & Support: Serve as the first point of contact for incoming calls, route inquiries effectively, and manage help desk tickets with accuracy and follow-through.
• Procurement & Asset Management: Handle quotes, orders, vendor coordination, and maintain organized records in ConnectWise and Asset Panda.
• Project & Documentation Support: Assist with reviewing Statements of Work, managing onboarding/offboarding tasks, and keeping project documentation up to date.
• Office & Operations Coordination: Oversee travel bookings, supply management, and SOP updates to ensure smooth day-to-day office operations.

Skills

Project coordination

Communication skills

Organizational skills

Tools

ConnectWise

Asset Panda

Microsoft 365

Google Workspace

Ticketing systems

MSP portals

Job description

• Fanatistic role to be a part of something purposeful and meaningful working for a family-run business where you are not just a number but part of a close-knit team where your contributions will shape the company’s future.
• Great role for someone with technical expertise who has the lean for a project management role - detailed, organized and great with follow through and communication!
• Do you value work ethic, high integrity and support work environments, then this culture is perfect for you!

If that describes you, we need to talk!

• What your future day will look like:Client Communication & Support: Serve as the first point of contact for incoming calls, route inquiries effectively, and manage help desk tickets with accuracy and follow-through.
• Procurement & Asset Management: Handle quotes, orders, vendor coordination, and maintain organized records in ConnectWise and Asset Panda.
• Project & Documentation Support: Assist with reviewing Statements of Work, managing onboarding/offboarding tasks, and keeping project documentation up to date.
• Office & Operations Coordination: Oversee travel bookings, supply management, and SOP updates to ensure smooth day-to-day office operations.
• 401(k) matching
• Paid Time Off
• 10 Paid Holidays

Type: Direct Hire

To be a champion in this role, you will need:Experience in IT service coordination, preferably working in an MSP environment or for a large technical team in administration.

Strong organizational skills with the ability to manage multiple projects simultaneously.

Proficiency in ConnectWise, Microsoft 365, Google Workspace, and ticketing systems.

Familiarity with MSP partner portals (e.g., 8x8, Sophos).

Knowledge of asset management systems such as Asset Panda.

Godshall & Godshall Personnel Consultants, Inc. is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, status as a parent or protected veteran status.