Administrative Coordinator 4

State of Louisiana; Baton Rouge (LA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Employee Assistance Program (EAP)

Job summary

The Louisiana Department of Agriculture & Forestry is seeking an Administrative Coordinator 4 in East Baton Rouge Parish to support the Structural Pest Control Division. Join a mission-driven public agency that issues certifications, licenses, and permits, and administers examinations across pest-control disciplines.

You will manage applications, maintain technician records in USAPlants and ProProfs, coordinate testing and renewals, and provide essential administrative support to auditors and

Qualifications

• Three years of experience in administrative services.
• Experience substitution via college credit hours: 15 semester hours equals six months.

Responsibilities

• Review and process technician testing applications to meet Structural Pest Control rules and fees.
• Create technician profiles in USAPlants and connect to correct permitted business; maintain ProProfs records.
• Notify district offices of technicians scheduled for testing; mail exam scores to businesses.
• Print and mail certification cards to businesses.
• Run reports to monitor technicians not passing scores and notify licensees.
• File documents for technician applications and terminations per retention policy.
• Monitor Monthly Reporting (80,000 contracts) and ensure scans for access.
• Track and report non-compliant companies to Director.
• Assist auditors during annual audits.
• Provide backup for admin coordinator 3 on recertifications and renewals.
• Enter attendance data for recertification meetings; issue and mail updated cards.
• Provide telephone support for Pesticide and Environmental Programs.
• Provide other admin support as needed.
• Other duties as assigned.

Skills

Administrative experience

Policy compliance

Attention to detail

Communication skills

Tools

USAPlants system

ProProfs

Job description

Job Number: AES-50466055-8.21.26-TW

This position is located in the Office of Agricultural & Environmental Services - Structural Pest Control Division, East Baton Rouge Parish.

Job Overview

Ready to make a meaningful impact on Louisiana’s workforce and organizational culture? Join the Louisiana Department of Agriculture & Forestry as an Administrative Coordinator 4! LDAF’s Structural Pest Control Division is responsible for issuing certifications and licenses to individuals, permits to businesses, and administering examinations in the following phases of structural pest control: general pest control, commercial vertebrate control, termite control, structural fumigation, commodity fumigation, and ship fumigation. Supervision for this position is received from an unclassified Director.

Why Join Us

• Contribute to a mission-driven organization that serves communities across Louisiana
• Enjoy competitive pay and excellent benefits
• Be part of a collaborative, inclusive, and supportive team

Core Competencies

• Accepting Direction - The ability to be open and willing to follow guidance or instructions.
• Following Policies and Procedures - The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
• Thinking Critically - The ability to analyze information objectively, identify connections across sources, and form logical, well-supported conclusions.

Preferred Competencies

• Acting Decisively - The ability to make timely confident decisions using sound reason.
• Acting with Ethics and Integrity - The ability to make choices that reflect ethical standards, integrity and honesty, regardless of circumstances or personal benefit.
• Communicating Effectively - The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.

LDAF cares about the well-being of its employees! We offer a fully employer-funded Employee Assistance Program (EAP), providing valuable support and resources to help you and your household members thrive at work and at home. The EAP is also free for all members of your household.

Minimum Qualifications

Three years of experience in administrative services.

Experience Substitution

Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties

• Review and process technician testing applications in a timely manner to ensure all information meets the requirements of Structural Pest Control rules and regulations, and necessary fees are accurately paid.
• Create structural technician profiles in USAPlants system and connect to correct permitted business. Maintain and update technicians in the testing database (ProProfs).
• Notify district offices of technicians that can be scheduled for testing. Mail/email exam scores to businesses for those technicians that have failed the technician exam. Print technician cards and letters upon passing and mail to the business address.
• Routinely run reports to monitor technicians without passing scores. Provide notification to business/licensees of those technicians close to or outside of allowable timeframe for testing.
• Properly file all documents related to technician applications and terminations and maintain according to retention policy.
• Monitor Monthly Reporting which consists of 80,000 termite control contracts annually. Ensure mailed in Monthly Reports are accurately scanned onto shared drive to allow district offices access to the reports.
• Monitor and track permitted businesses that perform structural pest control work and if they have submitted monthly reports to the department. Provide necessary information to Director and Assistant Director of companies not in compliance.
• Assist department auditors with annual audits of monthly reports received as necessary.
• Provides backup support for the administrative coordinator 3 responsible for processing Commercial Applicator & Private Applicator recertification & renewals and Structural Licensee & Technician recertifications, as needed.
• Enter data into USAPlants system for attendance of recertification meetings and annual renewal forms. Issues and prints updated certification cards and tri-folds and mails to businesses and individuals. Files all related documentation correctly.
• Provides telephone support for Pesticide and Environmental Programs by assisting callers to obtain additional or clarifying information when possible. Disseminates calls to the appropriate division of Pesticide and Environmental Programs and takes messages and forwards calls to voicemail when necessary.
• Provides other administrative support throughout the Pesticide and Environmental Programs as needed.

Other duties as may be assigned.

Functional Requirements

• Prolonged sitting at workstation with occasional breaks
• Light lifting
• Infrequently reaching above shoulder height
• Infrequent bending or kneeling

Environmental Factors

• Working indoors

Position-Specific Details

Appointment Type

• Full-time- this position may be filled by probation or by promotion of a classified employee of the Louisiana Department of Agriculture and Forestry serving with permanent status.
• Applicants who are not permanent employees of the Louisiana Department of Agriculture and Forestry will be required to serve a probationary period up to 24 months.

Compensation

The salary offered will be determined based on qualifications and experience.

Contact Information

Tiffany Waddell- HR Analyst

Louisiana Department of Agriculture & Forestry

5825 Florida Blvd., Suite 1001

Baton Rouge, LA 70806

[e-mail]

The Louisiana Department of Agriculture and Forestry strictly prohibits workplace harassment and discrimination on the on the basis of race, color, gender, sex, pregnancy, age, disability, religion, national origin, military service, sickle cell trait, protected genetic information or other non-merit factor. LDAF also strictly prohibits employment decisions based upon or influenced by such factors.

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a State Employee, You Will Earn Competitive Pay, Choose From a Variety Of Benefits, And Have Access To a Great Professional Development Program:

Insurance Coverage – More information can be found at https://info.groupbenefits.org/

Parental Leave – Up to six weeks paid parental leave

More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave

• New Year's Day
• Martin Luther King, Jr. Day,
• Mardi Gras,
• Good Friday,
• Memorial Day,
• Independence Day,
• Labor Day,
• Veteran's Day,
• Thanksgiving Day and Christmas Day.
• Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement

State Of Louisiana Employees Are Eligible To Participate In Various Retirement Systems (based On The Type