ADMINISTRATIVE COORDINATOR 3

State of Louisiana; Baton Rouge (LA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Background clearances

Parental Leave

Holidays and Leave

Job summary

Department of Children and Family Services in Baton Rouge, LA is seeking an Administrative Coordinator 3 to support bankruptcy notifications, document routing, and client correspondence. The role involves logging notices, processing payments, and coordinating with financial staff to meet mandated timeframes.

The ideal candidate has at least two years in administrative services, with strong organizational and communication skills.

Qualifications

• Two years of experience in administrative services.
• Experience substitution: every 15 semester hours credited as six months of experience.
• Proficient in processing bankruptcy notices and routing to correct staff.
• Drafts agency responses and handles client communications.
• Knowledge of office procedures and document control.

Responsibilities

• Serve as the primary contact for processing all incoming bankruptcy notifications from the Eastern District of Louisiana.
• Log and route checks and copies to appropriate Financial staff.
• Process W-9 requests via email, fax or mail; verify information.
• Log bankruptcy payments and forward to Financial Unit for processing.
• Draft agency responses to consumer reporting requests with Financial Summary copies.
• Ensure court documents and case records reach staff timely to meet deadlines.

Skills

Accepting Direction

Managing Resources

Thinking Critically

Leveraging Technology

Managing Time

Job description

Department MISSION

To protect children, empower families, and strengthen communities so every child grows up safe, stable, and strong.

About This Job

To protect children, empower families, and strengthen communities so every child grows up safe, stable, and strong.

Department VISION

A future where every child thrives in a loving environment, supported by empowered families and resilient communities.

Department VALUES

Treating all people with dignity, compassion and respect, while providing services with integrity.

This vacancy is located in Baton Rouge- State Office Building.

At The Department of Children and Family Services, our mission is to empower communities and improve lives by delivering responsive, inclusive, and forward-thinking public services. We are proud to serve the people of Louisiana with integrity, innovation, and a deep commitment to equity.

Join Our Team at DCFS: Administrative Coordinator 3 (Child Support Enforcement)

The position will assist with maintaining the bankruptcy notices log and ensuring bankruptcy-related correspondence is electronically routed to the appropriate field office, caseworker, manager, and attorney supervisor for timely review and action. This includes monitoring correspondence received, documenting the receipt and routing of notices, and helping ensure that bankruptcy information is directed to the appropriate staff without unnecessary delays.

An Ideal Candidate Should Possess The Following Competencies

• Accepting Direction: The ability to be open and willing to follow guidance or instructions.


• Managing Resources: The ability to manage financial, physical, and contractual resources to ensure compliance and maximize business value.


• Thinking Critically: The ability to analyze information objectively, identify connections across sources, and form logical, wellsupported conclusions.


• Leveraging Technology: The ability to use digital tools, systems, and emerging technologies to improve efficiency and effectiveness.


• Managing Time: The ability to prioritize tasks, meet deadlines, and allocate time to ensure timely completion of work goals.

If you're driven, collaborative, and ready to make an impact—this could be the opportunity for you!

Minimum Qualifications

Two years of experience in administrative services.

Experience Substitution

Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

Job Duties

• Serves as the primary point of contact with full responsibility for processing all incoming bankruptcy notifications from the Eastern District of Louisiana.


• Documents and logs checks received and ensures checks, check log, and copies are hand delivered to appropriate financial staff for processing according to office procedures.


• Process W-9's (Request for Tax Id) request via email, fax or mail upon receipt. Verifying the requestors' information and authorization to receive the information.


• Copying, retaining and logging bankruptcy payments (checks) to forward to the Financial Unit for processing.


• Primarily responsible for drafting agency response to all consumer reporting requests and sending correspondence to the client with a copy of Financial Summary from LASES.


• Uses knowledge of procedures and office structure in order to ensure that important court documents, office documents and case record material reach appropriate staff timely to comply with mandated time frames.

Position-Specific Details

Appointment Type

This position may be filled as a probational appointment or a job appointment that may last up to 48 months. Job appointments may convert to probational appointments. Also, it may be filled as a detail and promoted within 12 months or by promotion of a permanent classified employee.

Work Schedule

TTypically, work hours are 8:00 am to 4:30 pm, Monday – Friday. Flexible work schedules are available after meeting certain criteria and is dependent upon the position you are applying for. Some positions require working shifts.

Work Location

Baton Rouge, La- State Office

Louisiana HB 420 requires all prospective DCFS employees to complete and clear multiple background clearances prior to employment with this agency.

Contact Information

For further information about this vacancy contact:

Yolanda Jackson

[e-mail]

DCFS is an "Equal Opportunity Employer" and Louisiana is a "State as a Model Employer (SAME) for People with Disabilities" that supports the recruitment, hiring, and retention of individuals with disabilities.

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

Insurance Coverage

More information can be found at https://info.groupbenefits.org/

Parental Leave

-- Up to six weeks paid parental leave

More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave

• New Year's Day


• Martin Luther King, Jr. Day,


• Mardi Gras,


• Good Friday,


• Memorial Day,


• Independence Day,


• Labor Day,


• Veteran's Day,


• Thanksgiving Day and Christmas Day.


• Additional holidays may be proclaimed by the Governor

Retirement

• Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system


• Teacher's Retirement System of Louisiana (www.trsl.org),


• Louisiana School Employees Retirement System (www.lsers.net), among others