Administrative Coordinator

American Century Investments; United States; On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive compensation package

Generous PTO and competitive benefits

401(k) with 5% company match

Job summary

American Century Investments is looking for an Administrative Coordinator to provide sales support and collaborate with internal teams. This hybrid role is based in Kansas City, MO, requiring meticulous organizational skills and a proactive problem-solving attitude.

Key responsibilities include handling administrative duties, coordinating meetings, preparing presentations, and managing sensitive information. A Bachelor’s degree and 3+ years of administrative experience are required.

Qualifications

• 3+ years' administrative experience.
• Dedication to quality with a focus on timeliness.
• Ability to work independently and as a team member.

Responsibilities

• Perform general administrative duties like scheduling and filing.
• Coordinate meetings and prepare agendas.
• Handle sensitive information and maintain CRM database.

Skills

Organizational skills

Attention to detail

Proficiency in Microsoft applications

Customer service skills

Education

Bachelor’s degree or equivalent

Tools

Salesforce

SharePoint

Job description

About Us

American Century Investments® is a leading global asset manager with over 65 years of experience helping a broad base of clients achieve their financial goals. Our expertise spans global equities and fixed income, multi‑asset strategies, ETFs, and private investments. Privately controlled and independent, we focus solely on investment management. We direct 40% of our dividends every year—over $2 billion since 2000—to the Stowers Institute for Medical Research, supporting breakthrough work on life‑threatening diseases like cancer and Alzheimer’s. All 1,400 of us across the globe are inspired every day by the unique difference our hard work can make in so many lives.

Role Summary

The primary responsibility of the Administrative Coordinator is to provide sales support to multiple sales teams and work with internal business partners to support effective positioning of American Century Investments’ products in the market. Meticulous organizational skills and attention to detail are paramount, in addition to the ability to demonstrate a positive approach to problem solving and to provide intuitive solutions in a dynamic, fast‑paced environment. This role reports to the Client Infrastructure and Support Manager and is a hybrid position based out of our Kansas City, MO office. Visa sponsorship is not available for this position.

How You Will Make an Impact

• Perform general administrative duties, including filing, photocopying, ordering supplies, fax processing, answering phones, approving time, and calendar scheduling.
• Coordinate and organize meetings, including scheduling meeting rooms and preparing meeting materials.
• Draft meeting agendas and take meeting notes.
• Prepare presentations for internal distribution.
• Process documents, which may include typing, producing basic correspondence, spreadsheets, and standardized letters.
• Maintain appointments, including establishing appointment priorities.
• Make travel arrangements, complete travel itineraries, and prepare expense reports.
• Order, prepare, and track client and prospect gifts within compliance guidelines.
• Process complex documents using a wide range of software, including Microsoft Office.
• Organize onsite client and potential client visits.
• Handle sensitive and confidential information and maintain knowledge of the organization and business unit.
• Participate in special projects and additional duties as assigned.
• Activities in CRM Database: update system with new/current contact information; enter call reports to document details of external appointments/meetings and activities; order collateral for client/consultant/prospect mailings, meetings, and events; process client/consultant/prospect mailings; prepare, maintain, and distribute reports.

What You Bring to the Team (Required)

• Highly motivated, self‑starter with the ability to determine priorities, plan, organize, and follow through on assignments.
• Proactive approach to support with a “can do” attitude and helpful mindset.
• Dedication to quality with a focus on timeliness and attention to detail.
• Ability to work independently and as a member of a team.
• Computer skills: proficiency in Microsoft applications.
• Working knowledge of Salesforce preferred.
• Working knowledge of SharePoint preferred.
• Knowledge of FINRA guidelines preferred.

Required Experience / Education

• Bachelor’s degree or equivalent combination of education and work experience.
• 3+ years’ administrative experience.
• Customer service experience.
• Demonstrates the American Century Investments Winning Behaviors: Client Focused, Courageous and Accountable, Collaborative, Curious and Adaptable, Competitively Driven.

Additional Assets (Preferred)

• Financial Services industry experience.

What We Offer

• Competitive compensation package with bonus plan.
• Generous PTO and competitive benefits.
• 401(k) with 5% company match plus annual performance‑based discretionary contribution.
• Tuition reimbursement and formal mentorship program.
• Live and online learning opportunities.
• Employees are required to be in the office on a scheduled frequency; adherence to this schedule is essential.

Equal Employment Opportunity Statement

American Century Investments is committed to complying with the Americans with Disabilities Act and all other applicable Equal Employment Opportunity laws and regulations. We provide reasonable accommodations to qualified individuals under the ADA to perform essential job functions. Employees are encouraged to request accommodations, and all requests will be addressed as confidentially as practicable. ACI does not discriminate on the basis of race, religious creed, color, sex, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, gender, gender identity, gender expression, age for individuals forty years of age and older, military and veteran status, sexual orientation, or any other basis protected by applicable federal, state, and local laws.