Administrative Coordinator

Joni and Friends; St. Louis (MO); On-site; USD 29,000 - 32,000; Part time

Job summary

Joni and Friends is seeking a part-time Administrative Assistant to support our Missouri-based operations. You will handle general administrative tasks, greet guests, and manage communications while maintaining Salesforce donor data and assisting with reports and events.

The role requires strong organizational skills, attention to detail, and the ability to work up to 24 hours per week. Experience with Salesforce and MS Office is preferred, and a valid driver's license is required.

Qualifications

• Bachelor’s Degree or related experience required.
• Salesforce or similar database experience required.
• Strong organization and time management skills, including rigorous attention to detail.
• Must have a valid driver’s license.
• Must be a self-starter, a team-player, and have strong interpersonal skills.
• Previous administrative experience preferred.
• Strong general computer skills; Windows, Excel, Word, Outlook and Internet.

Responsibilities

• Perform general administrative duties and support the Area Team model (recruit, select, equip Area Teams).
• Greet and receive guests; answer and direct calls; manage messages.
• Create, update, and distribute ministry materials; handle printing orders.
• Maintain product inventory and process orders; provide reports and analytics.
• Handle donor relations in Salesforce; data entry and touchpoints; run reports.
• Coordinate donor communications (cards, thank you notes, mailings) and event support.
• Process income submissions and assist with event payments.
• Drive occasional travel for ministry tasks and support events.

Skills

Interpersonal skills

Time management

Detail oriented

Self-starter

Team player

Strong communication

Education

Bachelor’s Degree or related experience

Tools

Salesforce

Microsoft Excel

Microsoft Word

Microsoft Outlook

Accounting software (Certify, Mineral Tree, Sage Intacct)

Job description

Duties:

This position is part-time and we are looking for a person to work up to 24 hours per week.

1. General Administrative Duties
2. Support the Area Team model by executing assigned responsibilities to recruit, select, and equip Area Teams
3. Greet and receive guests
4. Answer and direct incoming phone calls and retrieve messages
5. Create, update, and distribute ministry materials
6. Order products and office supplies, maintain product inventory, fill resource and information requests
7. Process printing orders
8. Submit business card and graphics orders through the Marketing toolbox
9. Gather data and provide standard reports and statistical analysis
10. Order and manage holiday card mailings
11. Participate in ongoing training in applicable software applications
12. Train, schedule, and oversee volunteers for assistance with administrative tasks
13. Ensure Salesforce accuracy regarding volunteer contacts and campaign participation
14. Provide event administrative support such as registration, name tags, participant materials, and follow-up
15. Development Duties
16. Enter daily donor updates (notes, contact changes, actions, etc.) into Salesforce
17. Maintain database accuracy
18. Document constituent communications and touch points in Salesforce (manually or via Action imports)
19. As Area Director requests, complete donor touchpoints (e.g., thank you calls for entry level donors)
20. Run reports, and provide mailing lists
21. Follow New Donor welcome process and complete timely mailing of New Donor thank you cards and welcome packet according to current Development protocols.
22. Write and mail constituent and donor communication cards (birthday, prayer, sympathy, etc.)
23. Use approved thank you designs in the Marketing Toolbox or obtain Area Director and Marketing approval for locally created thank you note designs
24. Coordinate timely gift acknowledgement/thank you card mailings including recurring monthly (Luke 14 Friends) donors
25. Coordinate and complete Lapsed Donor calls/cards with volunteer support
26. Manage email promotions with Marketing
27. Organize and complete any donor cultivation related projects (e.g., year over year comparison reporting and touches for entry-level donors)
28. Accounting and Income Submission
29. Follow all Joni and Friends Accounting policies. Complete training and maintain proficiency in Accounting software (Certify, Mineral Tree, Sage Intacct)
30. Assist with event payment processing (Family Retreat and other events)
31. Deposit and process income weekly or immediately if ≧ $1,000
32. Pay and/or automate office expense payments
33. Additional Responsibilities
34. Periodically drive to post office, bank, storage facilities, and other places of business for specific ministry purposes
35. Work occasional evenings or weekends to assist with events or workshops
36. Travel overnight when necessary to attend retreats or conferences
37. Other duties and projects as assigned by supervisor to support department and organizational needs

Qualifications:

• Must possess a vibrant personal relationship with Jesus Christ and agree with the Joni and Friends statement of faith
• Desire to serve in a growing and dynamic Christian service ministry
• Bachelor’s Degree or related experience required
• Salesforce or similar database experience required
• Strong organization and time management skills, including rigorous attention to detail
• Must have a valid driver’s license
• Must be a self-starter, a team-player, and have strong interpersonal skills
• Previous administrative experience preferred
• Strong general computer skills are necessary along with a competent, working knowledge of Windows, Microsoft Excel, Microsoft Word, Microsoft Outlook and the Internet
• Understanding of Christian ministry and specifically Joni and Friends is desirable

Physica** l Requirements:

This position primarily involves sedentary work in an office setting. The employee must be able to sit for extended periods, operate a computer and other standard office equipment, communicate clearly in person and over the phone, and occasionally stand, walk, bend, or reach to accessfiles and supplies. The role may also require occasionally lifting or carrying items up to 20 pounds.
Work is performed in a professional office setting with occasional movement throughout the facility. The environment is typically quiet to moderate in noise level, with standard lighting and temperature conditions. Employees are expected to maintain safety and ergonomic awareness while performing all tasks.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Compensation is $21.00- $23.00 per hour - This is a part-time position working up to 24 hours per week.

EMPLOYEE MINISTRY ENGAGEMENT:

Joni and Friends is a Christ-centered community. Therefore, we expect every employee at Joni and Friends to excel in their walk with Christ and in their specific employment role in our Christian community. We purposely create a gospel-centered environment and offer leadership and development training to help employees perform their work with integrity and excellence, serving in our Christian community at Joni and Friends to fulfill our religious ministry: to share the gospel and serve people living with disabilities.

All employees do this, regardless of their specific role, by:

• Modeling Joni and Friends’ Christian beliefs and practices to advance our gospel mission during working hours and nonworking hours
• Supporting fellow staff and volunteers at Joni and Friends in following Christ, by praying for each other, sharing Scripture and setting an example of how to live a faithful Christian life
• Engaging in the lives of people living with disabilities with love, dignity, and in a manner that commends and proclaims the gospel.
• Participating or leading in prayer and worship during meetings, events, and outreaches
• Affirming the Joni and Friends Statement of Faith annually and not engaging in any conduct or promoting any religious beliefs inconsistent with such beliefs
• Upholding and advancing Joni and Friends’ Mission and Vision through a focus on our Values.
• Actively attending a church that has a statement of faith that does not contradict Joni and Friends’ Statement of Faith

Joni and Friends seeks to glorify God in the way we conduct ourselves, and in the work we do together as a Christian community. Employment at Joni and Friends is not only a job but a ministry and a calling from God.