Administrative Coordinator

SBH Community Service Network Inc.; New York (NY); On-site; USD 45,000 - 55,000; Full time

Job summary

Sbhonline, a leading nonprofit organization, seeks an organized and personable Administrative Coordinator to support its summer programming department. This role involves managing communications, coordinating operations, and providing exceptional customer service to staff and families.

The ideal candidate should be detail-oriented and thrive in a fast-paced environment, possessing strong communication skills and proficiency in Microsoft Office Suite.

Qualifications

• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Ability to work independently and manage competing priorities.

Responsibilities

• Coordinate and maintain department operations and workflows.
• Serve as the primary point of contact for incoming calls.
• Provide exceptional customer service and support to families.

Skills

Organizational skills

Communication skills

Customer service skills

Microsoft Office Suite

Education

Bachelor’s degree

Job description

Administrative Coordinator

Location: New York, NY

Employment Type: Full-Time

Schedule: Monday through Friday – Standard Business Hours

Salary: Based on Experience

Description

A leading nonprofit organization is seeking an organized, personable, and customer-focused Administrative Coordinator to support its summer programming department. This role is responsible for coordinating administrative operations, managing communications, supporting staff and families, and helping ensure the smooth day-to-day functioning of the department.

The ideal candidate is highly organized, detail-oriented, and enjoys working in a fast-paced environment where strong communication and customer service skills are essential.

What You’ll Do

• Coordinate and maintain department operations, procedures, and administrative workflows
• Serve as the primary point of contact for incoming calls through the summer department phone line
• Monitor and manage multiple high-volume email inboxes and respond to inquiries promptly
• Provide exceptional customer service and support to families, staff, and program participants
• Assist with summer staff onboarding and contract administration processes
• Prepare documents, reports, spreadsheets, and correspondence as needed
• Coordinate and distribute mass email communications
• Maintain accurate records and administrative documentationLiaise with various departments to ensure smooth communication and collaboration
• Schedule meetings, coordinate calendars, and provide administrative support to department staff
• Handle special projects and additional administrative duties as assigned

Requirements

• Bachelor’s degree required
• Strong organizational and multitasking abilities
• Excellent verbal and written communication skills
• Strong customer service and interpersonal skills
• Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint
• Ability to work independently and manage competing priorities effectively
• High attention to detail and accuracy
• Professional, positive, and team-oriented attitude

Preferred Qualifications

• Knowledge of Jewish summer camps and camp programming
• Experience in administrative support, office coordination, customer service, or nonprofit operations
• Experience managing multiple communication channels and high-volume correspondence
• Ability to work effectively with diverse groups of families, staff, and community members