Administrative Coordinator

Mitchell-College; New London (CT); Presencial; USD 42.000 - 54.000; Jornada completa

Descripción de la vacante

Thames at Mitchell College in New London seeks an Administrative Assistant to provide comprehensive support for a residential college-transition program serving neurodiverse students. The role emphasizes inclusive, student-centered service, coordinating communications, managing records, calendars, and events, and assisting with student-facing logistics to foster independence and community.

The ideal candidate will have strong organizational and communication skills, experience with confidential

Formación

• High school diploma or equivalent required; associate/bachelor’s preferred.
• Experience in administrative, office-management, student-services roles.
• Experience with neurodiverse individuals or related communities.
• Strong written and verbal communication skills.
• Ability to handle confidential information with discretion.

Responsabilidades

• Provide general administrative support to Thames leaders and staff.
• Manage correspondence, calendars, and program records.
• Prepare meeting materials and minutes; coordinate events.
• Support student-facing logistics and family engagement.
• Maintain organized filing and confidential records.
• Assist with orientation and program communications.

Conocimientos

Administrative support

Communication

Record keeping

Confidentiality

MS Office

Google Workspace

Neurodiversity awareness

Educación

High school diploma or equivalent

Associate or bachelor’s degree preferred

Herramientas

Student information systems

CRM platforms

Event-management tools

Descripción del empleo

Thames at Mitchell College seeks a highly organized, compassionate, and student-centered Administrative Assistant to provide administrative and operational support for a residential college-transition program serving neurodiverse students.The Administrative Assistant will help ensure that students, families, faculty, staff, and campus partners receive timely, accurate, and welcoming support. This role is ideal for someone who values inclusive education, understands neurodiversity as a natural part of human variation, and can balance attention to detail with a calm, respectful, relationship-based approach.The successful candidate will contribute to the daily functioning of Thames by coordinating communications, maintaining records and schedules, supporting program events and meetings, assisting with student-facing logistics, and helping the Thames team create an organized and affirming environment in which students can build confidence, independence, academic readiness, and community connection.Essential ResponsibilitiesAdministrative and Office SupportProvide general administrative support to the Director of Thames and program staff.Manage routine correspondence, email communications, phone calls, mail, and inquiries from students, families, faculty, staff, and external partners.Maintain organized electronic and paper filing systems, including confidential student and program records.Assist with scheduling meetings, appointments, interviews, student check-ins, team meetings, and program events.Prepare meeting agendas, take notes or minutes as assigned, and distribute follow-up materials.Draft, format, proofread, and distribute letters, reports, newsletters, forms, presentations, handouts, and other program materials.Maintain calendars for program activities, events, deadlines, staff coverage, and important student-support milestones.Maintain office supplies, shared spaces, and administrative systems that contribute to an accessible and welcoming environment.Student, Family, and Program SupportServe as a warm, professional first point of contact for students, families, and visitors to Thames.Respond to routine questions and direct students and families to appropriate Thames staff, College offices, and campus resources.Assist with the logistical coordination of student orientation, family programs, workshops, advising activities, campus events, and community-building initiatives.Help prepare student-facing materials in clear, accessible, and supportive formats.Support communication reminders related to appointments, program expectations, events, deadlines, and campus resources.Assist with tracking student participation, attendance, appointments, and other program data, while maintaining appropriate confidentiality.Help create predictable, well-organized administrative processes that reduce unnecessary barriers for neurodiverse students.Support staff in preparing materials and logistics for student meetings, coaching sessions, workshops, and family engagement activities.Collaboration and Institutional EngagementWork collaboratively with Thames staff, Student Affairs, Academic Affairs, Residence Life, Accessibility Services, Counseling and Health Services, Enrollment, and other campus partners.Participate in relevant staff meetings, training programs, and professional-development opportunities.Support the preparation of materials for institutional reports, assessment efforts, recruitment activities, and program communications.Assist with data entry and administrative tasks connected to program evaluation, student success initiatives, retention efforts, and departmental planning.Uphold Mitchell College policies related to privacy, student records, professional conduct, equity, and inclusion.Commitment to Neurodiversity and InclusionThe Administrative Assistant should understand and support a strengths-based approach to neurodiversity. Thames serves students with a range of learning profiles, executive-functioning needs, communication styles, sensory preferences, and social-emotional experiences.The successful candidate will:Communicate with patience, clarity, and respect.Recognize that students may need information presented in multiple formats or repeated through supportive reminders.Help maintain predictable systems, routines, and expectations.Respect student dignity, autonomy, privacy, and individual differences.Contribute to a culture in which students are known as whole people rather than defined by diagnoses or challenges.Demonstrate cultural humility and a commitment to equity, accessibility, belonging, and student success.Required QualificationsHigh school diploma or equivalent required; associate’s or bachelor’s degree preferred.At least two years of administrative, office-management, student-services, educational, or customer-service experience.Demonstrated experience working with neurodiverse individuals, students with learning differences, individuals with disabilities, or related communities.Strong written and verbal communication skills.Excellent organizational skills, attention to detail, and ability to manage multiple priorities.Proficiency with Microsoft Office or Google Workspace, including email, calendars, word processing, spreadsheets, and shared documents.Ability to maintain confidentiality and exercise sound judgment with sensitive student and family information.Ability to work independently while also contributing positively to a collaborative, team-based environment.Demonstrated commitment to inclusive practices and respectful engagement with people from varied backgrounds and identities.Preferred QualificationsExperience in higher education, student affairs, disability services, college-transition programming, advising, residential life, or academic support.Familiarity with executive-functioning supports, including planning, organization, time management, task initiation, and follow-through.Experience supporting students and families during educational transitions.Familiarity with student-information systems, learning-management systems, CRM platforms, database entry, or event-management tools.Experience preparing accessible documents and communications.Training or coursework in special education, psychology, counseling, social work, higher education, disability studies, or a related field.Knowledge of FERPA and best practices for handling student records.Core CompetenciesStudent-centered service and professional presenceOrganization, accuracy, and follow-throughClear and compassionate communicationConfidentiality and sound judgmentFlexibility and problem-solvingCultural humility and inclusive practiceCollaborative teamworkComfort with technology and administrative systemsAppreciation for neurodiversity and strengths-based student supportWork Environment and Physical RequirementsThis position is primarily campus-based and includes regular work in an office setting, with occasional participation in campus events, meetings, and student-program activities. The employee may be expected to use standard office equipment, move materials and supplies, and navigate campus spaces. Reasonable accommodations will be provided in accordance with applicable law and College policy.Equal Opportunity StatementMitchell College is committed to fostering an inclusive community that values the dignity, experiences, identities, and contributions of all students, employees, and community members. The College encourages applications from individuals with diverse backgrounds and experiences, including individuals with disabilities and those with personal or professional experience supporting neurodiverse communities.