Administrative Coordinator

ISS Facility Services - North America; Los Angeles (CA); On-site; USD 34,000 - 39,000; Full time

Job summary

ISS Facility Services - North America is seeking an Administrative Coordinator – HSEQ to provide essential administrative support for menu management, recipe administration, and food safety. The role emphasizes accurate documentation, allergen awareness, and timely communication across culinary, operational, and support teams.

The position requires basic culinary knowledge, strong organizational skills, and the ability to manage multiple priorities in a fast-paced food service environment.

Qualifications

• High School diploma or equivalent required.
• Experience in administrative, hospitality, culinary, or food service roles preferred.
• Basic knowledge of culinary terminology and food preparation.
• Basic understanding of food allergens and safety considerations.
• Strong organizational skills with exceptional attention to detail and accuracy.
• Ability to manage multiple tasks and deadlines in a fast-paced environment.
• Comfort with menu management software and related systems.
• Strong written and verbal communication skills.

Responsibilities

• Maintain accurate and current menu and recipe information in the menu management system.
• Enter, update, and review menu items, recipes, ingredients, and related data.
• Support culinary teams with administrative coordination of new recipes and seasonal changes.
• Ensure complete, accurate, and well-documented recipe and menu information.
• Coordinate with culinary teams to obtain missing information and resolve discrepancies.
• Assist with allergen and ingredient information documentation and escalation as needed.
• Communicate approved changes to operational and support teams.

Skills

Attention to detail

Organizational skills

Communication skills

Multitasking

Basic culinary knowledge

Allergen awareness

Education

High School diploma or equivalent

Tools

Menu management software

Spreadsheets

Databases

Computer systems

Job description

Hourly Wage

ISS offers a competitive compensation, with an hourly pay range $25.00 per hour - $28.00 per hour.

Work Hours

The work hours for this position are approximately Mon-Fri, 8:30 am - 5:00 pm

Key Purpose

The Administrative Coordinator – HSEQ provides essential administrative and operational support focused on menu management, recipe administration, food safety, allergen awareness, and quality. This role is responsible for maintaining accurate menu and recipe information within the menu management system and ensuring timely communication of menu and recipe changes to the appropriate teams.

The Administrative Coordinator works closely with culinary, operations, HSEQ, and account leadership teams to support menu and recipe development, maintain accurate documentation, and ensure information is communicated effectively. Success in this role requires exceptional attention to detail, strong organizational skills, basic culinary knowledge, allergen awareness, and the ability to manage multiple priorities in a fast-paced food service environment.

Success Criteria

• Consistently maintains accurate, timely, and high-quality menu and recipe information
• Demonstrates exceptional attention to detail and accuracy
• Maintains strong organization and prioritization while managing multiple menu and recipe updates
• Communicates menu changes and updates clearly and within established timelines
• Demonstrates basic understanding of culinary terminology, ingredients, recipes, and food preparation
• Demonstrates awareness of common food allergens and the importance of accurate allergen information
• Identifies discrepancies or missing information and follows up appropriately
• Actively seeks opportunities to improve menu management processes and team efficiency

Key Areas of Collaboration and Influence

• Supports culinary teams with recipe and menu development administration
• Collaborates with HSEQ/Quality and operational teams on food safety, allergen, and quality information
• Supports account leadership with menu-related reporting, documentation, and coordination
• Communicates menu and recipe changes between culinary, operational, and support teams
• Serves as a point of coordination for menu management and recipe-related information
• Communicates clearly and professionally with internal stakeholders

Ideal Candidate Experience

• High School diploma or equivalent education
• Previous administrative, hospitality, culinary, food service, or service-based experience preferred
• Basic knowledge of culinary terminology, ingredients, recipes, and food preparation
• Basic understanding of food allergens and food safety considerations
• Strong organizational skills with exceptional attention to detail and accuracy
• Ability to manage multiple tasks, shifting priorities, and deadlines effectively
• Comfortable working with computer systems, spreadsheets, databases, and menu management software
• Strong written and verbal communication skills
• Professional, dependable, and service-oriented
• Ability to ask questions, identify discrepancies, and follow through to resolution

Key Accountabilities

• Maintain accurate and current menu and recipe information within the designated menu management system
• Enter, update, and review menu items, recipes, ingredients, and related information
• Support culinary teams with the administrative coordination of new recipes, menu items, revisions, substitutions, and seasonal changes
• Ensure recipe and menu information is complete, accurate, and properly documented
• Coordinate with culinary teams to obtain missing information and clarify discrepancies
• Support the review and documentation of allergen and ingredient information, escalating questions to the appropriate culinary or HSEQ resource
• Communicate approved menu and recipe changes to appropriate operational and support teams
• Maintain accurate records, trackers, and documentation related to menu and recipe changes
• Assist with menu and recipe audits to identify outdated, incomplete, or inconsistent information
• Prepare reports and summaries related to menu updates, recipe development, and outstanding items as requested
• Assist with HSEQ, quality, and compliance documentation and data requests as needed
• Support continuous improvement efforts related to menu management, data accuracy, and communication
• Perform general administrative duties and special projects in support of culinary, HSEQ, and account operations

Physical Demands & Work Environment

• Prolonged periods of sitting at a desk and working on a computer
• Frequent use of computer systems, spreadsheets, databases, and menu management software
• Occasional standing, walking, and interaction with culinary and operational teams
• May occasionally work in or visit food service or kitchen environments
• Must be able to lift up to 15 pounds at a time

HSEQ Compliance

All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.

As a global organization ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and positively influence the market wherever we operate.

Employment with ISS/Guckenheimer may be contingent upon successful completion of a background check and, where applicable, a drug and/or alcohol screening, in accordance with applicable laws and Company requirements.