Administrative Coordinator

UNC Health Care; Chapel Hill (NC); Hybrid; USD 29,000 - 41,000; Full time

Job summary

UNC Health Care is seeking an Administrative Coordinator to serve as the provider scheduler for the MFM Division within the OBGYN Department, coordinating inpatient, outpatient, telehealth and call schedules. The role supports faculty and learners, with a strong emphasis on scheduling across multiple locations and hybrid work arrangements.

Responsibilities include budgeting, policy implementation, and HR liaison tasks, along with ensuring efficient meetings and data reporting.

Qualifications

• Three (3) years of clerical or administrative experience.
• If Bachelor's degree, one (1) year of clerical or administrative experience.
• If Associate's degree, two (2)years of clerical or administrative experience.

Responsibilities

• Administers a department or program budget, including participating with management in the development of budgets and establishing fiscal goals and objectives.
• Develops and/or revises work procedures and methods, including necessary forms design, trains employees in work procedures.
• May supervise subordinate group of employees in administering program activities to include selection, training, evaluating, counseling and disciplining as delegated.
• Performs departmental or program purchasing administrative functions to include researching and recommending supplies and equipment to supervisor, expediting purchase orders and requisitions, and approving operational expenditures.
• Performs space allocation functions to include researching and recommending space reallocation, addition and renovation to supervisor, recommending vendors, and monitoring projects.
• Serves as a resource for management and employees in the interpretation and application of a variety of policies and procedures. Refines, develops, implements and communicates departmental and health care system policies and procedures to employees. Investigates and resolves matters regarding specific operating problems.
• Serves as human resources representative by ensuring compliance with HR policies and procedures, and serving as liaison with Human Resource Services for recruitment, retention, classification, compensation, and employee relations issues.

Skills

Provider scheduling

Qgenda scheduling

Excel data tracking

Zoom/Collaboration tools

Customer service

Detail oriented

Problem solving

Organizational skills

Education

High school diploma or GED

Bachelor's degree

Associate's degree

Job description

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

Summary

The Administrative Coordinator serves as the provider scheduler for the MFM Division, a large subspecialty practice within the OBGYN Department. Creates and maintains provider inpatient, outpatient, telehealth and call schedules, Coordinates standing clinical meetings and learners (residents and fellows) schedules and provides administrative support for faculty as assigned.

Preferred skills and experience

• Provider scheduling for a large, multi-location academic medical practice.
• Experience using Qgenda or other automated scheduling software.
• Proficiency with Microsoft 365 including Outlook, Word, and PowerPoint with expert level knowledge and skills using Microsoft Excel for data tracking and reporting.
• Proficiency coordinating virtual meetings using Zoom, WebEx and Teams.
• Excellent customer service skills.
• Detailed oriented.
• Ability to identify and solve complex problems.
• Strong organizational skills and ability to prioritize task to meet deadlines.

Responsibilities

1. Administers a department or program budget, including participating with management in the development of budgets and establishing fiscal goals and objectives. Monitors a variety of accounts, analyzes budgetary trends, prepares fiscal reports used by management in strategic planning. Advises supervisor on budgetary matters.
2. Develops and/or revises work procedures and methods, including necessary forms design, trains employees in work procedures.
3. May supervise subordinate group of employees in administering program activities to include selection, training, evaluating, counseling and disciplining as delegated.
4. Performs departmental or program purchasing administrative functions to include researching and recommending supplies and equipment to supervisor, expediting purchase orders and requisitions, and approving operational expenditures.
5. Performs space allocation functions to include researching and recommending space reallocation, addition and renovation to supervisor, recommending vendors, and monitoring projects.
6. Serves as a resource for management and employees in the interpretation and application of a variety of policies and procedures. Refines, develops, implements and communicates departmental and health care system policies and procedures to employees. Investigates and resolves matters regarding specific operating problems.
7. Serves as human resources representative by ensuring compliance with HR policies and procedures, and serving as liaison with Human Resource Services for recruitment, retention, classification, compensation, and employee relations issues.

Other Information

Education Requirements

High school diploma or GED required; higher-level degree may satisfy this requirement.

Licensure/Certification Requirements

No licensure or certification required.

Professional Experience Requirements

• Three (3) years of clerical or administrative experience.
• If Bachelor's degree, one (1) year ofclerical or administrative experience.
• If Associate's degree, two (2)years of clerical or administrative experience.

Knowledge/Skills/and Abilities Requirements

Job Details

Legal Employer: STATE

Entity: UNC Faculty Physicians

Organization Unit: SOM Ob/Gyn

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range:$20.74 - $29.52 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Hybrid

Work Schedule: Day Job

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: No

This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email [e-mail] if you need a reasonable accommodation to search and/or to apply for a career opportunity.

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