Administrative Coordinator

Advantia Health; Alexandria (VA); On-site; USD 28,240 - 31,340; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

401k Retirement Plan with company match

Paid holidays & PTO

Job summary

A healthcare provider in Virginia is seeking a full-time Administrative Coordinator for its Kingstowne location. The role includes greeting and scheduling patients, maintaining patient records, and ensuring a high-quality experience. Candidates should have at least two years of experience in a medical office, with a high school diploma or GED. Benefits include health insurance, a 401k plan, and paid holidays. This position requires travel between office locations and a COVID-19 vaccination is mandatory.

Qualifications

• Minimum two years of experience in a medical or clinical office.
• Strong customer service skills and ability to handle upset customers.

Responsibilities

• Greet patients, schedule appointments, and maintain records.
• Verify mobile registration for new patients.
• Optimize patient satisfaction and provider time.

Skills

Experience in a medical/clinical office

Customer service skills

Ability to travel between locations

Education

High school diploma or GED

Associate's degree

Job description

Physicians & Midwives (P&M) is seeking a full-time Administrative Coordinator for our Kingstowne location! This role will be responsible for greeting, registering and scheduling patients while working closely with practice providers and staff to ensure an exceptional patient experience. P&M has 5 office locations in Northern Virginia (Alexandria, N. Arlington, Mt. Vernon, Kingstowne, and Woodbridge). The Administrative Coordinator will assist with other positions on an as needed basis.

Job Responsibilities

• Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
• Welcomes patients and visitors in person or on the telephone; serves as the first touchpoint between the patient and the practice.
• Performs all registration (or verifies mobile registration) for new patients and updates registration information for established patients.
• Demonstrates effective handling of patient situations, including upset/dissatisfied customers, and works with other teams as needed to efficiently and effectively resolve customer needs.
• Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone following established scheduling guidelines.

Qualifications

• High school diploma or GED required; Associate's degree preferred.
• Minimum two (2) years of experience in a medical/clinical office.
• Ability to travel between practice locations as needed.

Benefits & Compensation

• Health, Dental, and Vision Insurance
• Health Savings Account (HSA) and Flexible Savings Account (FSA) Option
• 401k Retirement Plan + company provided match after 1 year of employment
• Life and Disability Insurances
• Paid holidays & PTO
• Compensation Range: $20.50-$22.75/hr

Please note: compensation is based on years of experience.

About Advantia Health

To provide the highest quality patient care available, P&M is partnered with Advantia Health. Advantia is transforming healthcare for all women – setting a higher standard of care and convenience while reducing unnecessary costs. Compassion and value inspire everything we do. We take time to listen, answer questions completely, and offer helpful technology between visits so that our patients are empowered and at ease. Alongside coordinated care, Advantia is pioneering care models that align incentives with the best interests of women and their families.

Please note: Advantia Health is dedicated to providing unparalleled healthcare to our customers by employing the most highly-qualified individuals. If you are selected for further consideration, you will be subject to a background investigation. COVID-19 vaccination is a required condition of employment.

Advantia Health is an Equal Opportunity Employer that is committed to global diversity: It is a place where good people want to work, and customers want to continue to engage in EOE M/F/D/V.