Administrative Coordinator

Advantia Health; Chevy Chase (MD); On-site; USD 27,552 - 31,684; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

401k Retirement Plan

Paid holidays & PTO

Job summary

Advantia Health is searching for a full-time Administrative Coordinator for their Chevy Chase office. This role will involve greeting, registering, and scheduling patients, while ensuring an exceptional experience. The candidate must have a minimum of two years in a medical setting and must be willing to travel between locations.

The position offers competitive benefits, including health and dental insurance, retirement plans, and paid time off. Join a diverse and welcoming team committed to high-quality patient care.

Qualifications

• Minimum two years of experience in a medical/clinical office.
• High school diploma or GED required; Associate's degree preferred.
• Ability to travel between practice locations as needed.

Responsibilities

• Greet and help patients, scheduling appointments, and maintaining records.
• Serve as the first touchpoint between the patient and the practice.
• Demonstrate effective handling of difficult patient situations.

Skills

Experience in a medical/clinical office

Customer service skills

Ability to travel between locations

Education

High school diploma or GED

Associate's degree

Job description

Reiter, Hill & Johnson is seeking a full-time Administrative Coordinator for our Chevy Chase location! This role will be responsible for greeting, registering and scheduling patients while working closely with practice providers and staff to ensure an exceptional patient experience. Reiter, Hill & Johnson has 3 office locations in Chevy Chase, MD, Falls Church, VA, and Washington, D.C. The Administrative Coordinator will be traveling between office locations on an as needed basis.

Job Responsibilities

• Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
• Welcomes patients and visitors in person or on the telephone; serves as the first touchpoint between the patient and the practice.
• Performs all registration (or verifies mobile registration) for new patients and updates registration information for established patients.
• Demonstrates effective handling of patient situations, including upset/dissatisfied customers, and works with other teams as needed to efficiently and effectively resolve customer needs.
• Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone following established scheduling guidelines.

COVID-19 and Flu vaccination is a required condition of employment.

Qualifications

• High school diploma or GED required; Associate's degree preferred.
• Minimum two (2) years of experience in a medical/clinical office.
• Ability to travel between practice locations as needed.

Benefits & Compensation

• Health, Dental, and Vision Insurance
• Health Savings Account (HSA) and Flexible Savings Account (FSA) Option
• 401k Retirement Plan + company provided match after 1 year of employment
• Life and Disability Insurances
• Paid holidays & PTO
• Compensation Range: $20.00-$23.00/hr

Please note compensation is based on years of experience.

Equal Opportunity Employer

Advantia Health is an Equal Opportunity Employer that is committed to global diversity: It is a place where good people want to work, and customers want to continue to engage in EOE M/F/D/V.