Administrative Clerk - Stable Full-Time, Growth Path

Express Employment Professionals - Cincinnati East; Springfield (OH); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Stable full-time employment

Professional office environment

Career growth and advancement

Job summary

Express Employment Professionals - Cincinnati East is seeking a Clerical Support Representative to provide administrative and customer service support in a busy office. The role handles communications, records, documents, and daily operations while maintaining confidentiality and accuracy.

You will answer calls, greet visitors, assist with directing them, perform general clerical duties, type correspondence, maintain records, and use Microsoft Word and standard office software.

Qualifications

• High school diploma or GED required.
• Experience in clerical/administrative or customer service roles preferred.
• Strong typing and computer skills.
• Proficiency with Microsoft Word and standard office software.
• Excellent verbal and written communication skills.
• Strong organizational and recordkeeping abilities.

Responsibilities

• Answer and direct incoming phone calls professionally.
• Greet visitors and direct them to the appropriate department or person.
• Provide customer service in person, by phone, and by email.
• Perform general clerical and administrative duties.
• Prepare and type correspondence, reports, letters, and other business documents.
• Generate reports and maintain accurate records.
• Organize, file, and maintain confidential documents and records.
• Enter data and process documentation accurately.
• Receive and process payments as required.
• Utilize Microsoft Word and other office software to complete tasks.
• Maintain confidentiality of sensitive information.
• Support office operations and additional duties as assigned.

Skills

Verbal communication

Written communication

Organizational skills

Recordkeeping

Confidentiality

Multitasking

Attention to detail

Reliability

Education

High School Diploma or GED

Tools

Microsoft Word

Office software

Job description

Express Employment Professionals - Cincinnati East is seeking a Clerical Support Representative to provide administrative and customer service support in a busy office. The role handles communications, records, documents, and daily operations while maintaining confidentiality and accuracy.

You will answer calls, greet visitors, assist with directing them, perform general clerical duties, type correspondence, maintain records, and use Microsoft Word and standard office software.