Administrative Clerk, Senior

Purdue University; West Lafayette, Northern (IN, KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Purdue University seeks a Housing Assignments Clerk to support the Central Assignments Office (University Residences-Administration). The role emphasizes data entry of student records and auditing reports to ensure data accuracy within the housing management system.

You will explain policies to students and staff, provide guidance and training to hall clerks, and manage calendars while communicating via email, phone, or chat to keep operations running smoothly.

Qualifications

• High School Diploma or GED required.
• Strong written and verbal communication skills.
• Ability to handle confidential information professionally.
• Organized, with strong problem-solving and customer-service abilities.
• Ability to multi-task in seasonal workloads.
• Ability to communicate with students, staff, and alumni.

Responsibilities

• Provide high-level administrative support to the Central Assignments Office.
• Enter data for student records and audit housing management reports for accuracy.
• Offer clerical support in a student-centered environment with strong customer service.
• Explain housing practices, policies, and procedures to reach agreements.
• Guide, coach, and train hall clerks and student staff.
• Manage calendars and communicate via email, phone, or chat.

Skills

Communication

Data entry

Customer service

Multi-tasking

Confidentiality

Calendars management

Problem solving

Intercultural skills

Education

High School Diploma or GED

Associate degree or higher

Tools

Microsoft Word

Outlook

Excel

Job description

The Housing Assignments Clerk position will provide a high level of administrative support and business processes for the Central Assignments Office (University Residences-Administration). Duties include data entry of student records and auditing reports to ensure the accuracy of data within the housing management system. In addition, this position will provide clerical support in a student-centered environment and prioritize responsibilities. Maintain the highest level of customer service. The position is responsible for understanding the housing contract and the ability to explain practices, policies, and procedures to reach an agreement. This position is responsible for providing guidance, coaching, and training to hall clerks and student staff within the Central Assignments Office. The position requires a broad knowledge of the operational systems and practices within University Residences. This position is responsible for managing calendars and communicating through email, phone calls, or chat.

What We’re Looking For:

• High School Diploma or GED
• Excellent written and verbal communication skills.
• Ability to handle confidential information professionally.
• Strong organizational skills, effective problem-solving ability, excellent customer service skills, and the ability to collaborate successfully.
• Ability to multi-task while enduring stressful seasonal workloads.
• Communicate professionally with students, staff, and alumni.
• Must have high work standards and productivity, strong interpersonal and intercultural skills, and the ability to communicate effectively with supervisors, co-workers, and customers.
• Must be able to build and maintain relationships with students, alumni, and staff to help expedite processes through various Purdue systems.
• Proven critical thinking skills based on experience.

What is helpful:

• An Associate degree or higher and clerical experience within Student Life
• Computer software skills in Microsoft Word, Outlook, and Excel

Additional Information:

• To learn more about Purdue’s benefits summary
• Purdue will not sponsor employment authorization for this position
• A background check will be required for employment in this position
• Retirement Eligibility: Non-exempt Defined Contribution Plan

Who We Are at Purdue University:

When you join Purdue University, you join a community that keeps moving forward. For more than 150 years, we’ve been known for not only our groundbreaking work in STEM research, but also for our collective imagination, ingenuity and innovation.