Administrative Clerk

Purdue University; West Lafayette, Northern (IN, KY); On-site; USD 32,000 - 42,000; Full time

Job summary

Purdue University is seeking a University Residences Clerk to provide clerical and operational support in a student-centered residence hall environment. The role emphasizes customer service at the main desk, record updates, and report preparation.

Responsibilities include assisting with student check-in/check-out, hiring and training student staff, and maintaining high service standards. A high school diploma and clerical experience are required.

Qualifications

• High School Diploma/GED.
• Three years of clerical/office experience.
• Proficiency with Microsoft Office (Outlook, Word, Excel, Access).
• Strong work standards, productivity, and dependability.
• Strong attention to detail and ability to handle stress.
• Excellent verbal and written communication; good interpersonal skills and telephone etiquette.
• Ability to supervise, train, and direct student staff.
• Ability to work with diverse individuals in a student-centered environment.

Responsibilities

• Provide clerical and operational support for the assigned residence hall.
• Enter and update student records; prepare reports related to the hall.
• Assist with student check-in and check-out processes.
• Hire and train student employees.
• Maintain high levels of customer service at the main desk.

Skills

Oral & written communication

Attention to detail

Stress tolerance

Interpersonal skills

Customer support

Decision making

Tools

Microsoft Office

Job description

The University Residences Clerk will provide operational and clerical support for assigned University Residence hall. Responsible for providing a variety of services including office functions, operations support, and customer service, while working at the main desk area in a student centered environment and prioritize responsibilities. Responsible for maintaining the highest level of customer service. This position will enter and update student records, and prepare reports as it relates to assigned residence halls. The Clerk will assist during student check-in and check-out process. Responsible for hiring and training student employees.

What We’re Looking For:

• High School Diploma/GED.
• Three years of experience in a clerical or office role.
• Proficiency in Microsoft Office software (Outlook, Word, Excel, Access)
• Strong work standards and productivity, decision making and dependability.
• Strong attention to detail and stress tolerance.
• Strong oral and written communication skills, interpersonal skills, telephone etiquette, organizational and customer support.
• Ability to supervise, train, and direct student staff.
• Ability to work effectively with individuals from different viewpoints and backgrounds utilizing the StudentLife mission and teamwork in daily work activity.

What is helpful:

• Knowledge of University policies and procedures.

Additional Information:

• To learn more about Purdue’s benefits summary
• Purdue will not sponsor employment authorization for this position
• A background check will be required for employment in this positionRetirement Eligibility: Non-exempt Defined Contribution Plan

Who We Are at Purdue University:

When you join Purdue University, you join a community that keeps moving forward. For more than 150 years, we’ve been known for not only our groundbreaking work in STEM research, but also for our collective imagination, ingenuity and innovation.

EOE:

Purdue University is an EO/EA University