Administrative Clerk – Data Entry & Customer Support

Talentify; Jacksonville (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Talentify in Jacksonville, FL seeks a Clerk to provide clerical support across operational and administrative areas under supervision.

Key duties include filing, mail processing, operating scanners and fax machines, data entry into SharePoint and PHA systems, and delivering excellent customer service to participants and landlords.

The role requires a High School Diploma, strong communication and computer skills, and the goal to obtain Housing Choice Voucher Basics certification within 120 days.

Qualifications

• High School Diploma or equivalent required.
• Preferred: two-year degree in Public Administration, Social Science, or related field.
• Experience with public agency or social/community services preferred.
• Strong written and oral communication; proficiency with computers and organization.

Responsibilities

• File documents accurately.
• Open, sort and route mail; prepare outgoing mail.
• Operate scanners, copiers, and fax machines.
• Support operational teams with administrative tasks.
• Provide back-up reception coverage.
• Respond to questions from participants, landlords, and clients.
• Enter data into SharePoint and the PHA system.
• Deliver excellent customer service to participants, landlords, coworkers, clients, and vendors.
• Obtain Housing Choice Voucher Basics certification within 120 days.
• Maintain regular attendance and punctuality.
• Perform other duties as assigned.

Skills

Communication skills

Data entry

Customer service

Organizational skills

Education

High School Diploma

AA/AS in Public Administration or Social Science

Tools

SharePoint

PHA business system

Job description

Talentify in Jacksonville, FL seeks a Clerk to provide clerical support across operational and administrative areas under supervision.

Key duties include filing, mail processing, operating scanners and fax machines, data entry into SharePoint and PHA systems, and delivering excellent customer service to participants and landlords.

The role requires a High School Diploma, strong communication and computer skills, and the goal to obtain Housing Choice Voucher Basics certification within 120 days.