Administrative Clerk

Alutiiq, LLC; Oklahoma City (OK); On-site; USD 33,000 - 44,000; Full time

Job summary

Alutiiq, LLC is seeking an Administrative Clerk to support the Work Control Center at Tinker Air Force Base in Oklahoma City, OK. The role involves processing work orders, answering calls, and dispatching personnel while maintaining accurate records and ensuring timely communication.

The position requires a High School diploma or GED, US citizenship for possible security clearances, and proficiency with Windows and Office applications. Strong communication and confidentiality are essential.

Qualifications

• High School diploma or GED.
• U.S. citizenship with the ability to obtain and maintain required security clearances.
• Minimum of one (1) year clerical experience.
• Excellent communication skills, both verbal and written; fluent English.
• Ability to deal with a variety of people professionally.

Responsibilities

• Receives, prints, and issues work orders and inputs classifications into the system.
• Monitors multiple communication channels and dispatches staff for urgent service orders.
• Maintains facility history and manager files and completes required documentation.
• Provides customers with current status on service orders within one hour of request.
• Ensures safety and confidentiality in handling data and documents.

Skills

Communication skills

Fluent English

Teamwork

Education

High School diploma or GED

Tools

Windows OS

Microsoft Outlook

Microsoft Word

Microsoft Excel

PowerPoint

Database Management

Job description

Alutiiq and its subsidiaries firmly believe that our employees drive the success of the company. We strive to create and provide an environment that offers challenging, stimulating, and financially rewarding opportunities.

Join us and discover a work experience where diverse ideas are met with enthusiasm and where you can learn and grow to your full potential. We're looking for individuals who enjoy the entrepreneurial thrill of invention and enjoy working as a team to create exceptional results for our customers.

OK Tinker IAM 850 - Tinker AFB, OK 73145 US (Primary)

Category

Administrative Support

Job Type

Full-time

Typical Pay/Range

$28.20 per hour

Education

High School Diploma or GED

Travel

None

Security Clearance Required

None

POSITION OVERVIEW AND PRIMARY DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS):

Alutiiq Operations Services, LLC has an exciting opportunity for an Administrative Clerk supporting Tinker Air Force Base located in Oklahoma City, OK. The Administrative Clerk performs general clerical support for the Work Control Center to include answering Service Desk operations phone calls, processing work orders and utilizing the work management system. Keeps supervisor apprised of unique situations and problems encountered and identify and reports safety, environmental and other work requirements for resolution.

• Receives, prints, and issues Emergency, High Risk, Medium Risk and Low Risk work orders and inputs other classifications of work requests into the system.
• Monitors radio, cell phone, land line and email. Dispatches shop personnel for Emergency and Urgent service orders.
• Maintains all Facility History Files and Facility Manager files to include filing of all completed work documents, warranties and all other pertinent information pertaining to each facility.
• Provides customers with current status on service orders within one hour of receipt of request.
• Maintains and files the "After Hours Call-In Report".
• Generates in-house Work Request documents as they are received from customers.
• Schedules work appointments for customers usually under special circumstances.
• Monitors all emergency "crash phone" operations and fire department direct line during emergencies and exercises.
• Supports other Work Control staff as needed or directed.
• Interfaces with customers and responsible for customer feedback, as applicable.
• Complies with applicable federal, state, United States Air Force (USAF) and Occupational Safety & Health Administration (OSHA) environmental laws and regulations.
• Complies with health and safety rules and procedures; performs work in a manner that enhances the safety of the work environment.
• Incumbent will at all times wear appropriate Personal Protective Equipment (PPE) as determined by position and duties.
• Performs other related duties as assigned.
• Accurate, timely, and cost effective performance of duties.
• Working harmoniously with customers and fellow co-workers.
• Maintaining strict confidentiality of all Alutiiq LLC related matters.
• Accountable for assigned tools, materials and equipment.
• Cleanliness and safety of shop and work areas.

REQUIRED QUALIFICATIONS AND EXPERIENCE:

• High School diploma or equivalent.
• Current state driver's license, acceptable driving record, and proof of valid insurance.
• U.S. citizenship with the ability to obtain and maintain required security clearances.
• Minimum of one (1) year clerical experience.
• Demonstrated skills in using various computer software, including ability to use the Windows operating system as well as common office software such as Microsoft Outlook, Word, Excel, PowerPoint and Database Management.
• Ability to adapt to changes in technology.
• Ability to obtain and maintain all necessary License/ID/Certifications.
• Excellent communication skills, both verbal and written; must be able to read, write and speak fluent English, to include proper phone, radio, and written courtesy.
• Ability to deal with a variety of people in a professional and courteous manner in diversified situations.

Preferred Qualifications and Experience:

• Minimum of three (3) year clerical experience.
• Military experience.
• Previous experience working on a military installation.
• Experience working on Tinker facilities.
• Familiarity with military-specific facility/infrastructure codes and standards, as applicable.
• This position may currently and/or in the future be required to obtain and retain a favorable National Agency Check (NAC) and/or Personal Clearance (PCL) as required by law or contract.

Pay rate: $28.20 per hour

Afognak Native Corporation and Afognak's direct and indirect subsidiaries, partnerships, joint ventures and affiliates to include Alutiiq, LLC; Afognak Commercial Group, LLC; Alutiiq Professional Consulting, LLC; and each of their respective domestic and foreign, direct and indirect subsidiaries, partnerships, joint ventures and affiliates are equal opportunity employers that do not discriminate on the basis of actual or perceived race, color, religion, national origin, citizenship status, age, sex (including pregnancy, childbirth, related medical conditions and lactation), sexual orientation, protected veteran status, disability, genetic information, or any other characteristic protected by applicable federal, state or local laws (collectively, "Protected Status").

The pay range information provided is a general guideline. The pay rate offered will be determined based on the candidate’s experience and qualifications, as well as geographic locations, market data, and other business considerations, as permitted by law.

Our full range of benefits include medical, dental, vision, disability protection, life insurance, prescription coverage, voluntary benefits, paid leave, and 401(k) retirement. Positions covered by the McNamara O'Hara Service Contract Act (SCA), Davis-Bacon Act (DBA), or a Collective Bargaining Agreement (CBA), or Fair Labor Standards Act (FLSA) will comply with the statute or CBA requirements as well as other client-customer contract requirements (all benefits are subject to eligibility requirements). For more information, please visit our Company's Career page.