Administrative Care Assistant

Indian Rivers Behavioral Health; Tuscaloosa (AL); On-site; USD 15,000 - 21,000; Part time

Job summary

Indian Rivers Behavioral Health in Tuscaloosa, AL is seeking an Administrative Care Assistant at the Hope Pointe Crisis Center. This PRN role involves transporting clients, registering them at front desk, and working shifts including weekends and overnights under supervision.

You will support client education, maintain HIPAA compliance, and assist with meals and cleaning as needed. Strong communication, EHR proficiency, and ability to lift up to 50 pounds are essential.

Qualifications

• Must work effectively in group settings.
• Experience with client front-desk processes preferred.
• Ability to gain certification in de-escalation techniques.
• Knowledge of HIPAA and confidentiality policies.

Responsibilities

• Provide transportation for clients as needed.
• Perform client front-desk registration as assigned by supervisor.
• Work assigned shifts, weekends, holidays, and overnight as scheduled.
• Observe clients as directed by supervisor.
• Assist in education on symptoms and illness management.
• Gain certification in de-escalation techniques.
• Assist with meals and general cleaning as needed.
• Document clinical notes within 24 hours per policy.
• Conduct client trainings as assigned.
• Maintain communication with team and supervisors.
• Work independently and with teams to complete tasks.

Skills

Teamwork

Client communication

Training methods for mental health

EHR literacy

Microsoft Office

Lift up to 50 lbs

Professional demeanor

Tools

Electronic Health Records (EHR) system

Job description

[Location: ]{#location_label}

Tuscaloosa, AL

Department

Crisis Center

[Posted: ]{#posted_label}

8/31/2026

Location Name:

Hope Pointe Crisis Center

Starting At

13.00

Hourly

Position Type

PRN

Shift

Any

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Administrative Care Assistant

*Crisis Center*

Relief

- Tuscaloosa, AL -

Competencies

• Must be able to work effectively in a group situation.


• Must be able to work within the organization to serve the needs of clients.


• Excellent understanding of training methods used in working with individuals with a mental illness and/or a substance use disorder required.


• Must possess a thorough understanding of the use of electronic health records and Microsoft Office programs.


• Must be able to lift up to fifty (50) pounds.


• Must possess excellent verbal and written communication skills.


• Must be able to relate to clients, their family and friends, and staff in a professional and effective manner.

Essential Functions/Job Responsibilities

• Provide transportation for clients as needed.


• Perform client front-desk registration process as assigned by supervisor.


• Work assigned shifts, weekends, holidays, and overnight as scheduled.


• Perform observation of clients as directed by your supervisor.


• Assist in client education of symptoms and illness management as directed by supervisor.


• Gain certification in the management of disruptive behaviors and de-escalation techniques.


• Assist as needed in providing meals to clients.


• Assist as needed in general cleaning at the Crisis Center.


• Document all clinical notes in accordance with agency polices and within 24 hours.


• Conduct client trainings as assigned by supervisor.


• Maintain communication and awareness of current events by reading memos, e-mails, bulletin boards, and communication logs.


• Work independently and/or with teams to complete assigned tasks accurately and in a timely manner with minimum supervision.


• Support Organizational Code of Conduct, Standards Compliance, HIPAA and Security Programs by ensuring job tasks are performed in a legal and ethical manner, assessing the work area for non-compliance and notifying the supervisor, manager, Executive Director or designee as appropriate, and maintaining training requirements and understanding that training is a required condition of employment.


• Maintain the confidential nature of all client and Organization related activities by not divulging information outside the facility, discussing information within the facility on a need-to-know basis, acknowledging policy annually by signing confidentiality statement, and by referring media and general inquiries to the Executive Director.


• Adhere to attendance and punctuality policy by allowing adequate time to arrive, clock-in and assume responsibilities at designated time, adhering to meal and b