Administrative Business Partner

Performance Foods; Springfield (VT); On-site; USD 42,000 - 62,000; Full time

Job summary

Performance Food Group is seeking a Field Executive Administrative Assistant to support our Sales leadership with senior-level administrative tasks. You will coordinate cross-functional activities, maintain client records, and prepare reports to help drive customer satisfaction and timely order fulfillment.

Ideal candidates have 3+ years in customer service or sales support, strong MS Office skills, and a proven ability to manage multiple priorities in a fast-paced environment.

Qualifications

• Education: High School Diploma or Equivalent.
• Minimum 3 years of experience in customer service, sales support, administrative support, or related environment.
• Minimum 2 years of experience communicating with customers via phone and email.
• Experience maintaining accurate business records.
• Proficiency with Microsoft Office Suite (Outlook, Excel, Word, Teams).
• Strong organizational, communication, and multitasking skills.
• Ability to prioritize responsibilities and work independently in a fast-paced setting.

Responsibilities

• Provides Administrative Support to the Sales Support Manager and other leaders.
• Supports customer account maintenance, including account updates and setup.
• Coordinates with cross-functional departments to facilitate order fulfillment and customer satisfaction.
• Supports process improvement initiatives and departmental projects.
• Prepares and distributes department reports, metrics, and performance tracking documents.
• Coordinates meetings, schedules and department communications.
• Prepares meeting agendas, presentations, and notes.
• Maintains confidential files and business records.
• Assists with team events, training coordination and onboarding activities.

Skills

Communication

Organization

Multitasking

Customer Service

Education

High School Diploma or Equivalent

Associate or Bachelor's degree in business administration or related field

Tools

Microsoft Office Suite

Outlook

Excel

Word

Teams

Job description

Company Description

Performance Foodservice, PFG's broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants, and other experts builds close relationships with customers - providing advice on improving operations, menu development, product selection, and operational strategies. The Performance team delivers delicious food but also goes above and beyond to help independent restaurant owners achieve their dreams.

Job Description

The Field Executive Administrative Assistant position is our most senior admin support role and is responsible for assisting our Sales leadership. They provide the clerical and administrative support functions required to ensure the efficient operations of the departments they are assisting. They also function as a team member within the department and cross-functions, as required, and perform any duty assigned to best serve the company.

Responsibilities

• Provides Administrative Support to the Sales Support Manager and other leaders as assigned
• Supports customer account maintenance, including account updates and account set up
• Coordinates with cross functional departments to facilitate order fulfillment and customer satisfaction
• Supports process improvement initiatives and departmental projects
• Prepares and distributes department reports, metrics, and performance tracking documents
• Coordinates meeting, schedules and department communications
• Prepares meeting agendas, presentation and meeting notes
• Maintains confidential files and business records (including but not limited to customer records and supporting documents
• Assists with team events, training coordination and onboarding activities

Schedule

Monday - Friday 830am - 500pm

Benefits

Click Here for Benefits Information

Qualifications

Education: High School Diploma or Equivalent

Minimum 3 years of experience in customer service, sales support, administrative support, or a related business environment.

Minimum 2 years of experience working directly with customers via phone and email.

• Experience maintaining accurate business records.
• Proficiency with Microsoft Office Suite, including Outlook, Excel, Word, and Teams.
• Strong organizational, communication, and multitasking skills.
• Ability to prioritize responsibilities and work independently in a fast-paced environment.

Preferred qualifications

Education: Associate or bachelor's degree in business administration or a related field.

5+ years of experience in customer service, sales support, foodservice distribution, manufacturing, or related industry.

2+ years of experience supporting leadership or management teams.

• Experience preparing reports, tracking metrics
• Experience supporting process improvement or continuous improvement initiatives.

EEO Statement

Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.