Administrative Associate III - Administration

Penn State Health; Hershey (PA); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Tuition discount

Job summary

Penn State Health is hiring an Administrative Associate III for the Crystal A corporate office in Hershey, PA. The role supports Medical Group Leadership and handles meetings, reporting, and complex administrative tasks with a focus on accuracy and deadlines.

The position requires a high school diploma, 3 years of related experience, and proficiency with Microsoft Office; in-house tuition discounts are available for eligible employees and dependents.

Qualifications

• High school diploma or equivalent required
• Post high school education or equivalent experience
• Three years of related experience required
• Proficiency with Microsoft Office applications preferred

Responsibilities

• Schedule and coordinate meetings with room bookings, invites, agendas, and reminders
• Create and maintain spreadsheet/database applications
• Prepare requisitions, reimbursements and invoice payments
• Prepare detailed presentations and reports, following policies and regulations
• Communicate with internal and external customers
• Coordinate multiple projects and provide direction to staff
• Triage issues and explain information, handling sensitive data
• Develop new processes and improve workflows

Skills

Attention to detail

Communication skills

Time management

Education

High school diploma or equivalent

Post high school education or equivalent experience

Three years of related experience

Tools

Outlook

Word

PowerPoint

Excel

Job description

Administrative Associate III - Administration

Invest in Your Future and Theirs: Beginning January 1, 2027, eligible full-time Penn State Health employees receive a 50% Penn State tuition discount for themselves and eligible dependents, including a spouse and children. The discount applies at Penn State University Park, Commonwealth Campuses, World Campus, and Penn College of Technology.

Responsible for performing routine, non-routine, and varied Administrative Assistant support duties. Including organizing and coordinating office workflow within defined policies/procedures, may be required to interpret policies and guidelines to meet goals and deadlines.

This role is an in- person role located in our Crystal A corporate office in Hershey, PA. This role will be supporting Medical Group Leadership as assigned.

ESSENTIAL DUTIES - The percentage of time spent performing essential functions is 95%. Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:

• Efficiently schedule and coordinate meetings, ensuring all logistical details are managed, including room bookings, sending invites, setting agendas, and providing timely reminders and follow-ups to support seamless team collaboration.
• Create and maintain spreadsheet/database applications.
• Prepare requisitions, reimbursements and invoice payments as required.
• Prepare detailed presentations and reports, providing support as needed. Based on assigned objectives, use judgment to plan and carry out successive steps to handle problems and issues in accordance with precedent and interpretation of policies and regulations.
• Communicate with a variety of both internal and external customers.
• Coordinate multiple and varied projects as necessary.
• Coordinate workflow and provide direction to other staff which may involve multiple divisions/departments.
• Triage problems resolving higher-level issues when appropriate. Explain and exchanges information, researching issues and convey sensitive information that could have broad departmental/organizational impact.
• Create complex correspondence as required.
• Implement and initiate the development of new processes.

MINIMUM QUALIFICATION(S):

• High school diploma or equivalent required
• Post high school education or equivalent experience
• Three (3) years of related experience required

PREFERRED QUALIFICATION(S):

• Microsoft Proficient Level: Outlook: Basic, Word: Intermediate, PowerPoint: Basic, Excel: Basic

WHY PENN STATE HEALTH?

Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community.

Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:

• Be Well with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton).
• Be Balanced with Generous Paid Time Off, Personal Time, and Paid Parental Leave.
• Be Secured with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection.
• Be Rewarded with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program.
• Be Supported by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling.

WHY PENN STATE HEALTH MEDICAL GROUP?

#WeAre committed to providing patient- and family-centered care to all patients -and skillfully handle needs at every level of complexity utilizing our shared governance model of care. The Medical Group is constructed of both primary care and multi-specialty offices that are striving to make a difference in each patient’s healthcare routine. Working alongside seasoned professionals, you will be spearheading the mission of Penn State Health to provide the highest quality care to all patients within their local community! Working with us means being part of a team that strives to provide excellent patient care every day, but also one that works together to set and achieve goals, build on the Penn State Health legacy and create new possibilities for the future.

YOU TAKE CARE OF THEM. WE'LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence - that’s Penn State Health. But what makes our healthcare award-winning? That’s all you.

This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.

Penn State Health is an Equal Opportunity Employerand does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health's policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination.

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