Administrative Associate II (AWO Secretary) - Warren Correctional Institution

Adult Correction; Manson (NC); On-site; USD 31,000 - 51,000; Full time

Benefits offered by this job

Health Insurance Options

Retirement Plans

NCFlex Supplemental Benefits

Paid Vacation, Sick, and Community St

Paid Parental Leave

Job summary

The NC Department of Adult Correction is seeking an Administrative Assistant to support the Associate Warden of Custody Operation at a medium custody male facility. You will handle correspondence, records, and calendar management, greet visitors, and process mail and calls with a professional demeanor.

Responsibilities include transcribing dictation, coordinating reservations and transportation, and maintaining confidential information with accuracy and discretion.

Qualifications

• Documented knowledge of composing letters, memorandums, and/or reports.
• Documented knowledge using Microsoft Office software (Word, Outlook, Excel, etc.)

Responsibilities

• Caring out the responsibility of correspondence and records management, filing, database maintenance, telephone responsibilities, as well as greeting and directing visitors and staff.
• Processing documents and correspondence by transcribing dictation from rough drafts provided by the Associate Warden of Custody Operation and often using independent composition.
• Functioning primarily as the public contact for the Associate Warden of Custody Operation by making and receiving telephone calls, directing visitors and staff, processing of incoming and outgoing mail for the Warden, making reservations, appointments, and arranging transportation needs.
• Maintaining a calendar of periodic reports and handling a significant amount of sensitive and confidential information.
• Working in the assigned office of the Associate Warden of Custody Operation and always maintaining a professional image.
• Caring out the responsibility of answering high volume of calls from the general public, elected officials, offenders’ families and staff; and also greeting and directing visitors and officials to the Associate Warden of Custody Operation’s Office.
• Requiring thorough knowledge of prisons policies and operations to respond to inquiries.
• Providing statistics, data or other information on very short notice at times and possessing the ability to maintain information in an easily retrievable manner.

Skills

Letter writing

MS Office (Word, Outlook, Excel)

Education

High School diploma or GED plus 1 year admin experience

Job description

About Us

The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters!

Description of Work

Reporting directly to the Associate Warden of Custody Operation at a medium custody male correctional facility, this position is responsible for providing administrative assistance and office management services. This position’s responsibilities include, but are not limited to, the following:

• Caring out the responsibility of correspondence and records management, filing, database maintenance, telephone responsibilities, as well as greeting and directing visitors and staff.
• Processing documents and correspondence by transcribing dictation from rough drafts provided by the Associate Warden of Custody Operation and often using independent composition.
• Functioning primarily as the public contact for the Associate Warden of Custody Operation by making and receiving telephone calls, directing visitors and staff, processing of incoming and outgoing mail for the Warden, making reservations, appointments, and arranging transportation needs.
• Maintaining a calendar of periodic reports and handling a significant amount of sensitive and confidential information.
• Working in the assigned office of the Associate Warden of Custody Operation and always maintaining a professional image.
• Caring out the responsibility of answering high volume of calls from the general public, elected officials, offenders’ families and staff; and also greeting and directing visitors and officials to the Associate Warden of Custody Operation’s Office.
• Requiring thorough knowledge of prisons policies and operations to respond to inquiries.
• Providing statistics, data or other information on very short notice at times and possessing the ability to maintain information in an easily retrievable manner.

Knowledge, Skills, and Abilities / Management Preferences

• Documented knowledge of composing letters, memorandums, and/or reports.
• Documented knowledge using Microsoft Office software (Word, Outlook, Excel, etc.)

Compensation and Benefits

The State of North Carolina offers a comprehensive benefits package including:

• Health Insurance Options
• Retirement Plans
• NCFlex Supplemental Benefits
• Paid Vacation, Sick, and Community Service Leave
• Paid Parental Leave

Visit the State Benefits website for additional information.

Salary Range

$31,200 - $51,249

This posting will close at 11:59 p.m. the night BEFORE the end date listed above.

This is a full-time position (40 hours per week) with established working hours of Monday-Friday, 8am-5pm and may require working beyond normal work schedule to meet business needs.

Minimum Education and Experience

• High School or General Educational Development (GED) diploma AND one year of administrative experience; or an equivalent combination of education and experience.

Criminal Justice Certified Positions

If applying for a position certified through the NC Dept. of Justice - Criminal Justice Standards Division, Correctional & Parole Officer Certification.

ALL applicants must: Meet Criminal Justice Standards requirements (12 NCAC 09G .0302) Pass a criminal background check Produce a negative drug screening result Successfully complete medical and psychological evaluations Possess a valid driver’s license Education Equivalency Verification The State of North Carolina / Office of State Human Resources (OSHR) uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members. Veterans’ and National Guard Preference Applicants seeking Veteran’s Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications. Applicants seeking National Guard Preference must attach an NGB-23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing. Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD-256 or NGB-22, along with the state application.

PREA Requirement

The NC Dept. of Adult Correction must adhere to the US Dept. of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape." PREA Hiring and Promotion Prohibitions.

ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), NCDAC is committed to the full inclusion of all qualified individuals. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

Contact Information

If there are any questions about this posting other than your application status, please contact Celeste Robinson at [e-mail] or by phone at 919-582-6116. (Email is preferred and more efficient.)

About Warren Correctional Institution

Warren Correctional Institution is a mixed custody facility that houses minimum, medium, and close custody offenders. The current capacity of Warren CI is 809 male offenders, with most offenders being housed in medium custody. Offenders at Warren Correctional Institution may work at the Correction Enterprises Janitorial Products Plant, gaining marketable job skills and self-confidence participating in the manufacturing of soap and cleaning products. Offenders at Warren Correctional Institution may also participate in vocational training and educational courses to earn their HiSet/GED. They may also participate in the At Both Ends of the Leash (ABEL) program, which provides an opportunity for offenders to train service animals for individuals with medical diagnoses or physical disabilities.

North Carolina State Government Overview

North Carolina State Government is one of the state’s largest employers, with over 76,000 employees all working toward a common goal: a safer and stronger North Carolina. We are a large organization comprised of various agencies, offices, and universities, each providing important public services. Eligible state employees are entitled to comprehensive benefits, including a variety of leave options, professional development opportunities, insurance, and more. To learn more about the benefits of being a North Carolina state employee, visit the N.C. Office of State Human Resources' website. Permanent, temporary, and time-limited state government jobs can be found from the mountains to the coast. Find your next opportunity today!