Administrative Associate II (AWO Secretary) - Warren Correctional Institution

State of North Carolina; Warren (MI); On-site; USD 31,000 - 51,000; Full time

Benefits offered by this job

Health Insurance Options

Retirement Plans

NCFlex Supplemental Benefits

Paid Vacation, Sick, and Community</b>

Paid Parental Leave

Job summary

The North Carolina Department of Adult Correction seeks an Administrative Associate II (S) at Warren Correctional Institution to provide high‑level administrative support to the Associate Warden of Custody Operation. You will greet visitors, coordinate communications, and manage records with discretion.

Responsibilities include transcribing dictation, drafting letters, scheduling, handling sensitive information, and maintaining calendars while representing the office professionally in a

Qualifications

• High School or GED diploma AND one year of administrative experience, or an equivalent combination of education and experience.
• Experience using Microsoft Office software is preferred.

Responsibilities

• Serve as administrative assistant for the Associate Warden of Custody Operation.
• Transcribe dictation and prepare correspondence and reports.
• Handle public inquiries, direct visitors, and manage mail and appointments.
• Maintain calendars and confidential information with professional discretion.
• Receive and screen high-volume calls from staff, officials, and families.
• Provide data and statistical information on short notice as needed.
• Know prison policies to respond accurately to inquiries.
• Support office operations and ensure professional image of the office.

Skills

Letter composition

Documented knowledge of MS Office

Education

High School or GED

Tools

Microsoft Office

Job description

Agency

Adult Correction

Division

COO - OPS - Institutions Operations

Job Classification Title

Administrative Associate II (S)

Position Number

60071353

Grade

NC02

About Us

The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters!

Description of Work

Reporting directly to the Associate Warden of Custody Operation at a medium custody male correctional facility, this position is responsible for providing administrative assistance and office management services. This position’s responsibilities include, but are not limited to, the following:

1. Caring out the responsibility of correspondence and records management, filing, database maintenance, telephone responsibilities, as well as greeting and directing visitors and staff.
2. Processing documents and correspondence by transcribing dictation from rough drafts provided by the Associate Warden of Custody Operation and often using independent composition.
3. Functioning primarily as the public contact for the Associate Warden of Custody Operation by making and receiving telephone calls, directing visitors and staff, processing of incoming and outgoing mail for the Warden, making reservations, appointments, and arranging transportation needs.
4. Maintaining a calendar of periodic reports and handling a significant amount of sensitive and confidential information.
5. Working in the assigned office of the Associate Warden of Custody Operation and always maintaining a professional image.
6. Caring out the responsibility of answering high volume of calls from the general public, elected officials, offenders’ families and staff; and also greeting and directing visitors and officials to the Associate Warden of Custody Operation’s Office.
7. Requiring thorough knowledge of prisons policies and operations to respond to inquiries.
8. Providing statistics, data or other information on very short notice at times and possessing the ability to maintain information in an easily retrievable manner.

Knowledge Skills and Abilities/Management Preferences

Candidates now meet the minimum qualifications of a position if they meet the Minimum Education and Experience listed on the vacancy announcement. The Knowledge, Skills, and Abilities (KSAs)/Management Preferences are not required but applicants who possess the following skills are preferred:

• Documented knowledge of composing letters, memorandums, and/or reports.
• Documented knowledge using Microsoft Office software (Word, Outlook, Excel, etc.)

Compensation and Benefits

The State of North Carolina offers a comprehensive benefits package including:

• Health Insurance Options
• Retirement Plans
• NCFlex Supplemental Benefits
• Paid Vacation, Sick, and Community Service Leave
• Paid Parental Leave

Visit the State Benefits website for additional information.

Salary Range : $31,200 - $51,249

_ This posting will close at 11:59 p.m. the night _ _ BEFORE _ _ the end date listed above. _

This is a full-time position (40 hours per week)with established working hours of Monday-Friday, 8am-5pm and may require working beyond normal work schedule to meet business needs.

About Warren Correctional Institution

Warren Correctional Institution is a mixed custody facility that houses minimum, medium, and close custody offenders. The current capacity of Warren CI is 809 male offenders, with most offenders being housed in medium custody. Offenders at Warren Correctional Institution may work at the Correction Enterprises Janitorial Products Plant, gaining marketable job skillsand self-confidence participating in themanufacturing of soap and cleaning products.

Offenders at Warren Correctional Institution may also participate in vocational training and educational courses to earn their HiSet/GED. They may also participate in the At Both Ends of the Leash (ABEL) program, which provides an opportunity for offenders to train service animals for individuals with medical diagnoses or physical disabilities.

Supplemental Application Information

Criminal Justice Certified Positions

If applying for a position certified through the NC Dept. of Justice - Criminal Justice Standards Division, click this link for specific certification requirements: Correctional & Probation/Parole Officer Certification

ALL applicants must:

• Meet Criminal Justice Standards requirements (12 NCAC 09G .0302)
• Pass a criminal background check
• Produce a negative drug screening result
• Successfully complete medical and psychological evaluations
• Possess a valid driver’s license

Education Equivalency Verification

The State of North Carolina/Office of State Human Resources (OSHR) uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members.

Veterans’ and National Guard Preference

• Applicants seeking Veteran’s Preference must attach aDD-214 Member-4Form(Certificateof Release or Discharge from Active Duty) to their applications.
• Applicants seeking National Guard Preference must attach an NGB-23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.
• Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD-256 or NGB-22, along with the state application.

PREA Requirement

The NC Dept. of Adult Correction must adhere to the US Dept. of Justice Final Rule on the “National Standards to Prevent, Detect, and Respond to Prison Rape.” Click this link for information on hiring and promotion prohibition requirements for all positions in the NC Dept. of Adult Correction: PREA Hiring and Promotion Prohibitions.

ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), NCDAC is committed to the full inclusion of all qualified individuals. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

High School or General Educational Development (GED) diploma AND one year of administrative experience; or an equivalent combination of education and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.