Administrative Associate II

State of North Carolina - Department of Environmental Quality; North Carolina; Presencial; USD 31 000 - 37 000; Tempo integral

Resumo da oferta

The Administrative Associate II (S) at the State of North Carolina - Department of Environmental Quality provides essential administrative support to the Regional Office, including mail handling, data entry, scanning, and calendar tracking. You will deliver frontline customer service to internal and external stakeholders and assist with front desk coverage and routine financial processing.

Minimum education requires a high school diploma or GED with at least one year of relevant experience;

Qualificações

• High school diploma or GED and one year of administrative experience; or an equivalent combination of education and experience.
• Experience with scanning, data entry, and basic reporting is desirable.

Responsabilidades

• Ensure timely and detailed processing of normal and expedited outgoing and incoming mail.
• Data entry, scanning, and uploading permit information and documents.
• Assist with calendars, tracking spreadsheets, special projects, and other assignments.
• Providing positive customer service interaction with internal and external customers.
• Providing team back-up in providing administrative coverage to the front desk and other divisions and programs in the Regional Office.
• Processing invoices and contract payments for the division, and compiling reports for program staff.

Conhecimentos

Data entry

Customer service

Calendar management

Mail processing

Formação académica

High school diploma or GED

Descrição da oferta de emprego

AgencyDept of Environmental QualityDivisionEnvironmental Assistance , Customer ServJob Classification TitleAdministrative Associate II (S)Position Number60036155GradeNC02About UsThe primary mission of the North Carolina Department of Environmental Quality (DEQ) is to provide science-based environmental stewardship for the health and prosperity of all North Carolinians. The North Carolina Department of Environmental Quality (DEQ) is the lead stewardship agency for the protection of North Carolina's environmental resources. The organization, which has offices from the mountains to the coast, administers regulatory programs designed to protect air quality, water quality, and the public's health, and works to advance in all-of-the-above energy strategy that fits North Carolina's needs. DEQ also offers technical assistance to businesses, farmers, local governments, and the public and encourages responsible behavior with respect to the environment through education programs provided at DEQ facilities and through the state's school system. DEQ touches the lives of all North Carolinians in many ways to enhance and ensure our quality of life.Description of WorkThe primary purpose of this position is to provide operational, logistical, and administrative support to the Regional Office.Key Responsibilities:Ensure timely and detailed processing of normal and expedited outgoing andincoming mail.Responsible for data entry, scanning, and uploading permit information and documents.Assist with calendars, tracking spreadsheets, special projects, and other assignments.Providing positive customer service interaction with internal and external customers.Providing team back-up in providing administrative coverage to the front desk and other divisions and programs in the Regional Office.Processing critical and time-sensitive correspondence, processing invoices and contract payments for the division, processing fiscal documents for programs, and compiling reports for program staff and their respective match.Knowledge Skills and Abilities/Management PreferencesRecruitment Range: $31,200.00 - $37,080.00Important: This posting closes at 11:59:59 PM the night BEFORE the End Date above. Job posting details will no longer be available after the position closes.Division of Environmental Assistance and Customer ServiceThe mission of the Division of Environmental Assistance and Customer Service (DEACS) is to protect and improve North Carolina’s environment and economy through customer focused assistance, greater understanding of environmental permitting and compliance, wider adoption of sustainable practices, increased recycling and reduced waste disposal and reduced impacts from resource consumption. The goal is to improve quality customer service information and assistance that is both solution and education oriented. Regional Office Administration and Operations provide regional support and monitoring of environmental regulations and enforcements to ensure that the natural resources of North Carolina are protected. These offices are located throughout the state providing services to all 100 counties and 532 incorporated municipalities in various environmental programs depending on the region. DEQ ‘s divisions and programs are multidisciplinary, interrelated and dynamic. The main purpose of the Environmental Assistance and Customer Service staff at the regional office is to provide operational, logistical and administrative support to the professional and technical staff of the various environmental programs located at each regional office.If you have student loans, becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program. Visit www.studentaid.gov to learn more.Minimum Education and ExperienceSome state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.High school or General Educational Development (GED) diploma and one year of administrative experience; or an equivalent combination of education and experience.EEO StatementT he State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.Recruiter:John Christopher BowlerRecruiter Email:[e-mail]