Administrative Associate II

Department of Environmental Quality; Wilmington (NC); On-site; USD 31,000 - 37,000; Full time

Job summary

Department of Environmental Quality is seeking an Administrative Associate II to provide operational, logistical, and administrative support to the Regional Office.

Responsibilities include mail processing, data entry, calendars, and preparing reports while ensuring responsive service to internal and external customers. This is a state government role within the Division of Environmental Assistance and Customer Service.

Qualifications

• High school or GED diploma and one year of administrative experience; or an equivalent combination.
• Experience providing administrative support in a fast-paced office.

Responsibilities

• Ensure timely processing of outgoing and incoming mail.
• Data entry, scanning, and uploading permit information and documents.
• Assist with calendars, tracking spreadsheets, and special projects.
• Provide positive customer service interaction with internal and external customers.
• Provide administrative coverage to the front desk and other divisions in the Regional Office.
• Process invoices and contract payments and compile program reports.

Skills

Data entry

Mail processing

Customer service

Calendar management

Administrative support

Microsoft Office

Education

High School Diploma or GED

1 year administrative experience

Tools

Microsoft Office

Job description

About Us

Agency Dept of Environmental Quality Division Environmental Assistance , Customer Serv Job Classification Title Administrative Associate II (S) Position Number 60036155 Grade NC02 The primary mission of the North Carolina Department of Environmental Quality (DEQ) is to provide science-based environmental stewardship for the health and prosperity of all North Carolinians. The North Carolina Department of Environmental Quality (DEQ) is the lead stewardship agency for the protection of North Carolina's environmental resources. The organization, which has offices from the mountains to the coast, administers regulatory programs designed to protect air quality, water quality, and the public's health, and works to advance in all-of-the-above energy strategy that fits North Carolina's needs. DEQ also offers technical assistance to businesses, farmers, local governments, and the public and encourages responsible behavior with respect to the environment through education programs provided at DEQ facilities and through the state's school system. DEQ touches the lives of all North Carolinians in many ways to enhance and ensure our quality of life.

Description of Work

The primary purpose of this position is to provide operational, logistical, and administrative support to the Regional Office.

Key Responsibilities

• Ensure timely and detailed processing of normal and expedited outgoing and incoming mail.
• Responsible for data entry, scanning, and uploading permit information and documents.
• Assist with calendars, tracking spreadsheets, special projects, and other assignments.
• Providing positive customer service interaction with internal and external customers.
• Providing team back-up in providing administrative coverage to the front desk and other divisions and programs in the Regional Office.
• Processing critical and time-sensitive correspondence, processing invoices and contract payments for the division, processing fiscal documents for programs, and compiling reports for program staff and their respective match.

Recruitment Range

$31,200.00 - $37,080.00

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

High school or General Educational Development (GED) diploma and one year of administrative experience; or an equivalent combination of education and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Division of Environmental Assistance and Customer Service

The mission of the Division of Environmental Assistance and Customer Service (DEACS) is to protect and improve North Carolina’s environment and economy through customer focused assistance, greater understanding of environmental permitting and compliance, wider adoption of sustainable practices, increased recycling and reduced waste disposal and reduced impacts from resource consumption. The goal is to improve quality customer service information and assistance that is both solution and education oriented. Regional Office Administration and Operations provide regional support and monitoring of environmental regulations and enforcements to ensure that the natural resources of North Carolina are protected. These offices are located throughout the state providing services to all 100 counties and 532 incorporated municipalities in various environmental programs depending on the region. DEQ ‘s divisions and programs are multidisciplinary, interrelated and dynamic. The main purpose of the Environmental Assistance and Customer Service staff at the regional office is to provide operational, logistical and administrative support to the professional and technical staff of the various environmental programs located at each regional office. If you have student loans, becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program. Visit www.studentaid.gov to learn more.

Job posting details will no longer be available after the position closes.

State Application Resources/Frequently Asked Questions

Valuing Education and Experience

The State of North Carolina values the knowledge and experience of our jobseekers and current state employees. Approximately 91 percent of state job classifications allow experience to be substituted for education or do not require a post-secondary degree. Learn more about how you may qualify for a position through education or directly related experience, or a combination of both, with the Education and Experience Equivalency Guide.

All job postings close at 11:59pm the night before the End Date on the posting.