Administrative Associate - Cancer Center - Norwalk Hospital - Norwalk, CT

Northwell Health; Norwalk (CT); On-site; USD 26,918 - 52,266; Full time

Job summary

Northwell Health is seeking an Administrative Associate at Norwalk Hospital to support the Director and department with administrative functions, coordinating patient activities, scheduling appointments, and handling inquiries. The role emphasizes accurate documentation, timely communication, and compliance with hospital policies.

The position requires a high school diploma, 3+ years of administrative experience, and proficiency in Word, Excel, Outlook, and PowerPoint.

Qualifications

• High school graduate.
• Proficient in Microsoft Word, Excel, Outlook, and PowerPoint.
• Works on multiple projects.
• Strong written and verbal communication and organizational skills.
• Requires 3+ years of experience providing administrative support.
• Associate’s degree preferred.

Responsibilities

• Answers phone calls and responds to basic questions.
• Provides administrative support by disseminating information to the department.
• Prepares patient chart prior to appointment and obtains pertinent documents.
• Schedules patient appointments for genetics, nutrition, and nurse navigators.
• Organizes chart, identifies and files relevant documents.
• Mails pre‑appointment documents and consult notes.
• Scans documents to ordering providers and insurance companies as needed.
• Logs phone calls and documents in Excel.
• Orders Cancer Center supportive services patient resources and educational materials.
• Follows hospital policies and procedures.
• Fulfills all compliance responsibilities related to the position.
• Performs other duties as assigned.

Skills

Microsoft Word

Microsoft Excel

Microsoft Outlook

PowerPoint

Communication

Organizational skills

Multitasking

Education

High school graduate

Associate’s degree preferred

Job description

Northwell is the largest not‑for‑profit health system in the Northeast, serving residents of New York and Connecticut with 28 hospitals, more than 1,000 outpatient facilities, 22,000 nurses and over 20,000 physicians. Northwell cares for more than three million people annually in the New York metro area, including Long Island, the Hudson Valley, Connecticut and beyond, thanks to philanthropic support from our communities. Northwell is New York State’s largest private employer with over 104,000 employees, including members of Northwell Health Physician Partners, who are working to change health care for the better.

Title: Administrative Associate - Cancer Center - Norwalk Hospital - Norwalk, CT - Full Time - Monday through Friday 8:00am - 4:30pm

Summary

Support the Director and department with administrative and clerical functions to promote efficient and effective operations. Coordinate patient activities such as scheduling appointments, filing documents, answering phone calls, and responding to inquiries.

Responsibilities

• Answers phone calls and responds to basic questions.
• Provides administrative support by disseminating information to the department.
• Prepares patient chart prior to appointment and obtains pertinent documents.
• Schedules patient appointments for genetics, nutrition, and nurse navigators.
• Organizes chart, identifies and files relevant documents.
• Mails pre‑appointment documents and consult notes.
• Scans documents to ordering providers and insurance companies as needed.
• Logs phone calls and documents in Excel.
• Orders Cancer Center supportive services patient resources and educational materials.
• Follows hospital policies and procedures.
• Fulfills all compliance responsibilities related to the position.
• Performs other duties as assigned.

Education, Skills, Experience

High school graduate. Proficient in Microsoft Word, Excel, Outlook, and PowerPoint. Works on multiple projects. Strong written and verbal communication and organizational skills. Requires 3+ years of experience providing administrative support. Associate’s degree preferred.

Other Information

Salary Range: $19.54 – $37.94 hourly