Administrative Associate

Stanford University; Palo Alto (CA); On-site; USD 60,000 - 70,000; Full time

Job summary

Stanford Graduate School of Business in Palo Alto, CA, seeks an Administrative Associate for the Event Operations team. The role provides general administrative support to the department, responds to inquiries, and coordinates actions to keep events and programs running smoothly.

The successful candidate will deliver exceptional hospitality and administrative service to the GSB community and guests, support academic courses, student events, seminars, conferences, and major events, with

Qualifications

• General administrative experience in an office setting.
• Strong customer service and communication skills.
• Ability to respond to inquiries and determine appropriate actions.

Responsibilities

• Provide general administrative support for the department.
• Respond to inquiries and take appropriate action.
• Support academic courses, student events, seminars, conferences, and major events.
• Deliver hospitality and administrative support to the GSB community and guests.

Skills

Customer service

Interpersonal skills

Organization & multitasking

Job description

Stanford Graduate School of Business

Stanford's Graduate School of Business (GSB) has built a global reputation based on its immersive and innovative management programs. We provide students a transformative leadership experience, pushing the boundaries of knowledge with faculty research, and offering a portfolio of entrepreneurial and non-degree programs that deliver global impact. We invite you to be part of our mission of developing innovative, principled, and insightful leaders who change lives, change organizations, and change the world.

Success at the GSB is defined by The GSB Way - a commitment to shared purpose, community, and excellence in all that we do. We seek individuals who elevate themselves and those around them through the practice of academic candor, generous collaboration, and bringing curiosity and rigor to solving meaningful problems. At the GSB, impact means taking ownership and contributing to a purpose-driven, collaborative, and high-performing community in service to the institution’s mission.

The Event Operations team within the Facilities & Hospitality Department of the Stanford Graduate School of Business seeks an Administrative Associate. The Administrative Associate will work in partnership with the Event Operations team to support academic courses, student events, seminars, conferences, major events, and other programs for the GSB as well as the University. The primary role will be to provide general administrative assistance for the department; respond to inquiries, determine, and take appropriate action as required.

The ideal candidate is a friendly, proactive, and dependable self-starter with strong interpersonal and communication skills. This position requires a high level of professionalism, productivity, accuracy, organization, multi-tasking, independence, sound judgment, and decision-making. The position requires a motivated person with a positive attitude and a passion for customer service and supporting others to manage a wide variety of tasks in a fast-paced academic environment with frequently shifting priorities. This full-time, onsite role involves providing exceptional hospitality and administrative support to the GSB community and guests while ensuring smooth operations. Some evenings and weekend work are anticipated.

The GSB campus properties include the Knight Management Center and GSB Residences on 19.5 acres with nearly 700K sq.ft. of buildings that support academic and administrative functions, student and executive residential experiences and food service programs. The Schwab Residential Center is a 24-hour, 7-day/week residence and conference center.

This is a fully onsite position, Monday through Friday, 8:00 AM to 5:00 PM.

Physical Requirements:

• Constantly perform desk-based computer tasks.
• Frequently sitting.
• Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 10 pounds.

In addition, preferred requirements include:

• Knowledge of supporting events.
• Ability to manage shifting priorities and handle numerous time-sensitive projects with multiple deadlines.
• Ability to work independently and be self-motivated.
• Demonstrated ability in problem-solving, taking initiative, judgment, and decision-making.
• Experience in venue management or higher education is also desirable.