Administrative Associate

Sentara Health; Norfolk (VA); On-site; USD 32,000 - 42,000; Part time

Job summary

Sentara Leigh Hospital Emergency Department is seeking a Part-time Administrative Associate for rotating 12-hour shifts, including day and night coverage. You will provide clerical support, manage patient records, schedule appointments, and respond to patient inquiries while delivering compassionate service.

This role serves as the first point of contact for patients, families, and visitors on the unit, requiring excellent customer service and basic computer skills.

Qualifications

• High School Grad or Equivalent (Required).
• Experience in fast-paced environments preferred.
• Excellent customer service experience preferred.
• Medical office experience preferred.
• Computer skills with Microsoft Office.

Responsibilities

• Provides administrative support to the unit or department assigned.
• Serves as first point of contact for patients, family members and visitors on unit assigned requiring excellent customer service.

Skills

Customer service

Education

High School Grad or Equivalent

Tools

Microsoft Office

Job description

Sentara Leigh Hospital Emergency Department is hiring a Part-time, Rotating Shift Administrative Associate.

The Administrative Associate is responsible for various administrative and operational tasks. This position provides clerical support, manages patient records, schedules appointments, and handles patient inquiries. The role involves collaborating with medical staff, management, and patients to ensure the delivery of high-quality care.

Provides administrative support to the unit or department assigned. Serves as first point of contact for patients, family members and visitors on unit assigned requiring the application of excellent customer service skills.

Hours/Shift:

• Part-time, Rotating 12-hour Shifts, working both Day and Night Shifts
• Days Vary

Education

• High School Grad or Equivalent (Required)

Experience

• Previous Experience working in a Fast-paced Environment (Strongly Preferred)
• Excellent Customer Service Experience (Strongly Preferred)
• Medical Office Experience (Preferred)
• Computer Savvy with Microsoft Office Skills (Strongly Preferred)

Keywords: Administrative Associate, Clerical Support, Receptionist, Call Center