Administrative Associate

Sentara Health; Harrisonburg (VA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Parental leave

Life insurance

401k with employer match

Tuition assistance

Student debt payoff

Discretionary bonus potential

Job summary

Sentara RMH Medical Center in Harrisonburg, VA is hiring an Administrative Associate for multiple shifts (12-hour) including nights. The role involves clerical support, patient records management, appointment scheduling, and handling patient inquiries on a busy unit.

You will work with medical staff, management, and patients to ensure quality care and excellent service. We offer market-competitive compensation with potential shift differentials, overtime, and bonus opportunities, plus

Qualifications

• Education: High School Diploma required.
• Certification/Licensure: No specific certification or licensure requirements.
• Experience: Healthcare experience preferred.
• Customer Service experience preferred.
• Computer proficiency preferred.

Responsibilities

• Provide clerical support and administrative/operational tasks.
• Manage patient records and schedule appointments.
• Handle patient inquiries and serve as first point of contact for patients, families, and visitors.

Skills

Healthcare experience

Customer service

Computer proficiency

Education

High School Diploma

Job description

City/State Harrisonburg, VA

Work Shift Multiple shifts available

Overview

Sentara Rockingham Memorial Hospital is hiring Administrative Associates *****Full Time & Part Time 12-hr shifts available, 7a-7p and 7p-7a, alternating weekends***** The Administrative Associate is responsible for various administrative and operational tasks. This position provides clerical support, manages patient records, schedules appointments, and handles patient inquiries. The role involves collaborating with medical staff, management, and patients to ensure the delivery of high-quality care. The AA provides administrative support to the unit or department assigned. Serves as first point of contact for patients, family members and visitors on unit assigned requiring the application of excellent customer service skills.

Qualifications

1. Education: High School Diploma (Required)
2. Certification/Licensure: No specific certification or licensure requirements
3. Experience: Healthcare (Preferred)
4. Customer Service experience (Preferred)
5. Computer Proficient (Preferred)
6. Talroo - Allied Health, customer service, labor and delivery, women's health, administrative

Compensation

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $19.53 - $28.86 hourly. Additional compensation may be available for this role, such as shift differentials, standby/on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs.

Benefits

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

About Sentara RMH Medical Center

Sentara RMH Medical Center, a Magnet designated hospital located in Harrisonburg VA, serves a seven-county area with a population of 218,000 residents, employing 2600 locals. The 238-bed community hospital has been serving Harrisonburg, Rockingham County and surrounding areas since 1912, then partnered with the Sentara Health System in May of 2011. Sentara RMH features the RMH Hahn Cancer Center, a state-of-the-art center equipped with the latest cancer fighting technologies available in the nation administrating more than 18,000 cancer treatments. With 1800 delivered babies, 60,000 emergency patients and 21,000 surgical procedures, Sentara has a position for you. We improve health every day, come be a part of the community.

Workplace Environment

• A Caring Commitment serving our community for 100+ years
• Free and convenient parking
• Collaboration and shared governance
• CMS 5-Star and Magnet designated hospital
• EAP - 24 x 7

Diversity and Inclusion

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of its mission "to improve health every day," this is a tobacco-free environment.

Remote Work

For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

About Sentara Health

Sentara Health is a Virginia and Northeastern North Carolina based not-for-profit integrated healthcare provider that has been in business for over 131 years. Offering hundreds of sites of care including 12 hospitals, PACE, home health, hospice, medical groups, imaging services, therapy, outpatient surgery centers, and an 858,000 member health plan. The people of the communities that we serve have nominated Sentara "Employer of Choice" for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years. Sentara offers professional development and a continued employment philosophy!