Administrative Assistant, Wharton Global Youth Program

upenn; United States; On-site; USD 26,000 - 32,000; Full time

Job summary

The Wharton Global Youth Program is seeking a dedicated Administrative Assistant to provide high-level administrative and project management support to the Senior Executive Director and the broader team. This position offers a diverse set of responsibilities and is an excellent opportunity to engage with various aspects of our programming.

Applicants should hold a bachelor's degree and 0-2 years of experience, be proficient with MS Office, and be able to work in a college office setting at least

Qualifications

• Bachelor's degree and 0-2 years of experience.
• Ability to work in an office setting with digital and in-person tools.
• Proficiency with MS Office and other comparable tools.

Responsibilities

• Provide project-based support for programs and competitions, including managing administrative functions and reconciling financial transactions.
• Serve as the primary point of contact for Salesforce Help Desk tickets, triaging requests and assigning them to staff for response, as well as offering Tier 1 level support.
• Provide support with social media and other marketing materials.
• Oversee the background check clearance process for all new instructional staff working with minors.
• Staff the office front desk and manage the main phone line, ensuring a welcoming and supportive first touchpoint for students, faculty, staff, and parents.
• Collaborate with Wharton Finance & Administration and the Wharton Executive Education Operational Team to manage supply orders and materials for team operations.
• Manage daily operations for the Wharton Global Youth suite in partnership with Wharton Huntsman Hall Operations.

Skills

Attention to detail

Education

Bachelor's degree

Tools

MS Office

Job description

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

• The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Job Title

Administrative Assistant, Wharton Global Youth Program

Job Profile Title

Administrative Assistant B

Job Description Summary

About the Wharton Global Youth Program:

The Wharton Global Youth Program, part of Wharton Non-Degree Programs (which includes Wharton Executive Education), offers various opportunities for high school students aged 14 to 18 and undergraduate students aged 18 to 25. Our programming also includes strategic partnership programs with other institutions and organizations.

Job Description

The Wharton Global Youth Program is seeking a dedicated Administrative Assistant to provide high-level administrative and project management support to the Senior Executive Director and the broader team. This position offers a diverse set of responsibilities and is an excellent opportunity to engage with various aspects of our programming.

Key Responsibilities

• Provide project-based support for programs and competitions, including managing administrative functions and reconciling financial transactions
• Serve as the primary point of contact for Salesforce Help Desk tickets, triaging requests and assigning them to staff for response, as well as offering Tier 1 level support
• Provide support with social media and other marketing materials
• Oversee the background check clearance process for all new instructional staff working with minors
• Staff the office front desk and manage the main phone line, ensuring a welcoming and supportive first touchpoint for students, faculty, staff, and parents
• Collaborate with Wharton Finance & Administration and the Wharton Executive Education Operational Team to manage supply orders and materials for team operations
• Manage daily operations for the Wharton Global Youth suite in partnership with Wharton Huntsman Hall Operations

Qualifications

We are looking for an enthusiastic and dedicated individual interested in a higher education environment. The ideal candidate will be committed to excellence and have a strong attention to detail. This role provides a unique opportunity to engage firsthand in many areas of the Wharton Global Youth Program and support ongoing process improvements.

• Applicants must hold a bachelor's degree and 0-2 years of experience.
• While limited work experience is required, a successful candidate should be able to demonstrate a keen ability to work in an office setting with both digital and in-office tools.
• A successful candidate will have demonstrated knowledge of office digital tools, including the MS Office suite and other comparable tools.
• This position requires the successful candidate to be in the office at least 3 days each week, with additional in-office days during peak periods.

If you are passionate about fostering educational development and enriching student experiences, we encourage you to apply for this dynamic position within the Wharton Global Youth Program.

Job Location

Philadelphia, Pennsylvania

Department / School

Wharton School

Pay Range

$19.32 - $23.00 Hourly Rate Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market data for the job's level. Internal organization and peer data at Penn are also considered.

Equal Opportunity Statement

The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic