Administrative Assistant - Montrose

Denver Recovery Group, LLC; Montrose (CO); On-site; USD 42,000 - 48,000; Full time

Benefits offered by this job

Retirement fund

Accrued sick time

Health insurance

Accrued Paid time off (PTO)

11 Paid Holidays/yr

Job summary

Denver Recovery Group, LLC is seeking a Front Desk/Administrative Assistant for the Montrose Clinic to join our team. The role supports patient intake, scheduling, and billing processes in a fast-paced addiction treatment environment.

Responsibilities include answering phones, coordinating with staff, entering patient information in Methasoft, collecting fees, and maintaining confidentiality. Occasional lifting up to 30 pounds and a commitment to upholding clinic standards are required.

Qualifications

• Team player with good communication.
• Organized and reliable with attention to detail.
• Desire to help others and support patients.

Responsibilities

• Answering phones and routing calls to staff.
• Responding to intake and transfer inquiries.
• Distributing mail and coordinating with departments.
• Check-in patients and enter data into Methasoft.
• Ensure proper consent and screens prior to intake.
• Schedule intakes and follow-ups.

Skills

Team player

Strong communication

Organized

Reliable

Desire to help others

Tools

Methasoft

Job description

Montrose Clinic location: 130 N. Park Ave Montrose

Job Type: Full-time

Shift: Monday - Friday 6:00 am to 2:30 pm; Saturday 7am to 9am

Starting pay $21/hr. raise at successful completion of 90-day probationary period. Overtime 1.5

Job duties and responsibilities include but are not limited to:

• Answering phones, forwarding calls to appropriate staff, and taking messages as needed.
• Responding to phone and in-person inquiries about intake and transfer procedures.
• Distributing office correspondence/faxes to the appropriate staff.
• Ensuring effective communication among various departments in the clinic.
• Checking in patients through the Methasoft system and entering all new patient information into Methasoft.
• Advise nurse if a patient appears impaired at check-in before dosing.
• Collecting patient fees, entering them accurately in Methasoft, and ensuring immediate safe deposit of payments.
• Scheduling patients for intakes and the first follow-up visit with a provider.
• Entering/discharging patients through Central Registry and ensuring intakes are registered with Central Registry before dosing.
• Facilitating the intake process by ensuring patient’s UA and breathalyzer are completed; patient photo is taken and uploaded into Methasoft; appropriate fees are collected, if applicable; all consents have been signed prior to the medical intake appointment.
• Monitoring the provisers' schedule and advising when patients are ready for an appointment.
• Maintaining appropriate boundaries in all contact with patients and coworkers.
• Maintaining confidentiality of sensitive data and patient identities.
• Making copies of Intake forms, Patient Handbooks assembling charts, and ensuring a ready supply of intake bags for new patient admissions.
• Checking Medicaid eligibility monthly and uploading verification into Methasoft.
• Ensuring a safe work environment for employees and patients.
• Ensuring an adequate inventory of supplies and equipment, maintaining office equipment, scheduling repairs whenever necessary, and ensuring systems are up-to-date.
• Deliver medication to approved off-site partners, including sober living facilities, correctional facilities, jails, and other authorized locations.
• Performing other duties as assigned.
• Participating in meetings.
• Staying up-to-date on industry standards through continuing education, participating in workshops, and learning about new front office procedures.
• Occasionally involving light work: exerting up to 30 pounds of force and/or lifting up to 30 pounds.
• At least one year of recovery from substance abuse is preferred.

We Are Looking For Someone Who

• Works well in a team environment.
• Has strong communication skills.
• Is organized and reliable.
• Has a desire to help others.

Benefits

• Retirement fund
• Accrued sick time

Health insurance

• Accrued Paid time off (PTO)
• 11 Paid Holidays/yr

A drug test will be required as part of the pre-employment screening process after a conditional offer of employment has been made to the final candidate for this position. Employment offers are contingent upon satisfactory completion of the required screening. Denver Recovery Group reserves the right to rescind an employment offer if a candidate does not successfully complete or pass any required pre-employment screening.

The above statements are intended to describe the general nature and level of work being performed by team members assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of team members so classified. All team members may be required to perform duties outside of their normal responsibilities from time to time, as needed.

This is a "Fair Chance" job (the employer follows Fair Chance hiring practices when performing background checks).

Denver Recovery Group is an equal opportunity employer that considers all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.