Administrative Assistant: Vital Office Support for Casework

Depelchin; Texas; On-site; USD 32,000 - 42,000; Full time

Job summary

Texans Together is seeking an Administrative Assistant to support daily operations of a Community Based Care unit. You will respond to inquiries, maintain records, prepare documents, and enter information into agency systems while providing administrative support to caseworkers and staff.

Primary responsibilities include handling calls, greeting visitors, producing correspondence, and ensuring accurate data entry. A High School Diploma and at least 1 year of related experience are required.

Qualifications

• High School Diploma or equivalent is required.
• At least 1 year of administrative support/clerical experience, preferably with DFPS or similar government agency.
• Proficient in Microsoft Office apps and general office software.

Responsibilities

• Answer and screen telephone inquiries, route messages, and collect intake information for referrals.
• Greet visitors, answer general questions, and direct inquiries to appropriate staff.
• Prepare correspondence, meeting notes, evaluation documents, and forms to support unit operations.
• Assist staff with office procedures and equipment issues, including mail handling and routing.
• Provide back-up support for other unit administrative assistants and support training activities.
• Maintain progress-tracking systems and develop forms, case files, and reports.
• Enter and verify data in agency systems (IMPACT, COBRIS) for completeness and accuracy.
• Provide information and referrals to community resources as needed.

Skills

Verbal communication

Written communication

Organization

Attention to detail

Multitasking

Customer service

Discretion

Independent work

Education

High School Diploma or equivalent

Tools

Microsoft Office

Windows-based systems

Job description

Texans Together is seeking an Administrative Assistant to support daily operations of a Community Based Care unit. You will respond to inquiries, maintain records, prepare documents, and enter information into agency systems while providing administrative support to caseworkers and staff.

Primary responsibilities include handling calls, greeting visitors, producing correspondence, and ensuring accurate data entry. A High School Diploma and at least 1 year of related experience are required.