Administrative Assistant - Utilities Operations & Scheduling

Aqua America, Inc.; Nicholasville (KY); On-site; USD 32,000 - 46,000; Full time

Job summary

Delta Natural Gas Co., Inc. is looking for a detail‑oriented clerical professional to support service calls, scheduling, and dispatching for Field Customer Service Representatives. You will maintain records, handle payments, and ensure compliance with regulatory guidelines in Kentucky.

The role involves processing various forms, managing customer accounts, and participating in training to stay current with company policies and industry requirements.

Qualifications

• High School or equivalent.
• Previous office and clerical work and dealing with the public is preferred.
• Existing and prospective customers.

Responsibilities

• Prepares service calls, schedules and dispatches service work.
• Maintains various records including transportation reports, cathodic and leak reports, final notices and disconnects, time and expense reports, material usage reports and summaries, weather, damage prevention forms, home energy audit requests and meter history records.
• Receives payments of gas bills and miscellaneous invoices, prepare bank deposits and maintain petty cash funds.
• Maintains appropriate material handling records including purchase requisitions, material receiving records and transfers, inventory and material catalogs.
• Performs various stenographic and clerical duties including typing, opening mail, filing, radio and telephone communications.
• Shall be required to attend schools, training sessions and seminars as necessary in order to fulfill assigned job responsibilities.
• Performs any and all other duties assigned by authorized personnel.

Skills

Customer service

Clerical tasks

Education

High School or equivalent

Job description

Delta Natural Gas Co., Inc. is looking for a detail‑oriented clerical professional to support service calls, scheduling, and dispatching for Field Customer Service Representatives. You will maintain records, handle payments, and ensure compliance with regulatory guidelines in Kentucky.

The role involves processing various forms, managing customer accounts, and participating in training to stay current with company policies and industry requirements.