Administrative Assistant - Growth & Impact in Utilities

Aqua, Inc.; Nicholasville (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

Delta Natural Gas Co., Inc. is seeking a diligent clerical professional to support field operations and customer service in Kentucky.

The role involves preparing service calls, dispatching field staff, and maintaining critical records, including meter history and regulatory documentation. Ideal candidates have a high school diploma and prior office experience; experience with customer interaction is preferred.

Qualifications

• High School or equivalent.
• Previous office and clerical work and dealing with the public is preferred
• Existing and prospective customers

Responsibilities

• Prepare service calls, schedule and dispatch field work to service reps.
• Maintain records including transportation, reports, notices, disconnects, time/expense, materials and meter history.
• Manage customer accounting records such as fund accounts, cash receipts and deposits.
• Maintain material handling records including requisitions, transfers, inventory and catalogs.
• Perform clerical duties: typing, mail, filing, communications.
• Receive payments and handle bank deposits and petty cash.
• Maintain professional appearance and promote positive relations with customers and staff.
• Ensure manuals, tariffs and records comply with regulatory rules and are understood by staff.
• Attend training sessions as needed to fulfill duties.
• Execute any other duties assigned by management.

Skills

Administrative support

Customer service

Record keeping

Education

High School diploma

Tools

Microsoft Office

Job description

Delta Natural Gas Co., Inc. is seeking a diligent clerical professional to support field operations and customer service in Kentucky.

The role involves preparing service calls, dispatching field staff, and maintaining critical records, including meter history and regulatory documentation. Ideal candidates have a high school diploma and prior office experience; experience with customer interaction is preferred.