Administrative Assistant, Title & Office Support

HomeServices of Iowa; Cedar Rapids (IA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical benefits

Health Savings Account

Dental insurance

Vision insurance

Paid vacation

Job summary

HomeServices of Iowa in Cedar Rapids, IA is seeking an Administrative Assistant to provide support for the department. Responsibilities include data entry, data auditing, customer communication by phone and email, and general clerical tasks.

The position requires strong computer skills, a typing speed of 45–60 words per minute, and the ability to prioritize multiple tasks. A high school diploma and 1–2 years of clerical experience are preferred; a valid driver’s license may be required.

Qualifications

• High school diploma or equivalent.
• 1–2 years of clerical experience preferred.
• Typing speed 45–60 wpm.
• Strong computer and data-entry skills.
• Knowledge of real estate, title and/or mortgage helpful.
• Knowledge of legal descriptions helpful.
• Ability to prioritize multiple tasks under deadlines.
• Strong written and verbal communication skills.
• Customer service focus and team collaboration.

Responsibilities

• Perform data entry and data auditing of new title orders.
• Retrieve information and communicate by telephone, e-mail, or fax to customers, sales associates, escrow associates or other contacts.
• Generate searches and reports as part of support services on research requests.
• Package and distribute documents and files.
• Perform copying, filing, scheduling and maintain supplies or other clerical tasks.
• Process mail and courier deliveries, and help with mailings.
• Maintain logs to track data production.
• Answer phone, respond to information requests or refer to the appropriate department.
• May prepare billing, bank deposits, billing reconciliation and assist in locating abstracts.
• May perform errands and assist with special projects as requested.
• Cross-train in other areas and serve as a backup to other departmental staff.

Skills

Data entry

Data auditing

Phone system

Typing speed 45–60 wpm

Real estate knowledge

Legal descriptions knowledge

Office software

Customer service

Team player

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Job description

HomeServices of Iowa in Cedar Rapids, IA is seeking an Administrative Assistant to provide support for the department. Responsibilities include data entry, data auditing, customer communication by phone and email, and general clerical tasks.

The position requires strong computer skills, a typing speed of 45–60 words per minute, and the ability to prioritize multiple tasks. A high school diploma and 1–2 years of clerical experience are preferred; a valid driver’s license may be required.