Administrative Assistant - Swenson

Aebi Schmidt; Rockford (IL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401K with Company Match

Health, Vision & Dental Insurance

Life & Disability Insurance

Flexible Spending Account

Vacation

Paid Holidays

Job summary

Swenson Spreader, LLC, an Aebi Schmidt brand located in Lindenwood, IL, seeks an Administrative Assistant to support the Inside Sales team with quotes and customer orders and to help maintain efficient administrative workflows. The role emphasizes accurate ordering, timely communication, and strong customer service.

You will collaborate with internal departments and external customers to ensure smooth order processing, pricing clarity, and delivery updates while multitasking in a fast-paced

Qualifications

• 1+ years of experience in an administrative, sales support, or customer service role.
• High school diploma or GED equivalent.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to read and understand specifications, blueprints is a plus.
• Strong math, organizational and communication skills.
• Detail-oriented with multitasking in a fast-paced environment.

Responsibilities

• Support the Inside Sales department by entering and updating sales orders and quotes.
• Communicate with customers regarding pricing, delivery timelines, order status, and changes.
• Process customer purchase orders and changes, provide invoices, shipping documents, and proposals.
• Respond to customer inquiries and direct them to the appropriate team member.
• Promote order discounts and promotions to customers.
• Collaborate with production, shipping and warehouse teams to follow up on deliveries and delays.
• Support general office functions including answering phones, visitors, and deliveries.

Skills

Strong math

Organizational skills

Communication skills

Microsoft Office Suite

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Administrative Assistant

At Swenson Spreader, LLC an Aebi Schmidt brand located in Lindenwood, IL we pride ourselves on innovation, collaboration and dedication to excellence. As part of the Aebi Schmidt Group, we are committed to delivering superior solutions to our customers as well as providing rewarding career opportunities. The specific statements shown in each section of this description are not intended to be all-inclusive. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions and physical demands.

SCOPE OF POSITION/SUMMARY:

The Administrative Assistant will focus on processing parts quotes and customer orders as well as additional support for other functions. This individual will assist in maintaining efficient administrative workflows and play a vital role in ensuring excellent customer service. The Administrative Assistant will work closely with the Inside Sales team, external customers, and various internal departments.

ESSENTIAL DUTIES & RESPONSIBILITES include the following; other duties may be assigned:

• Support the Inside Sales department by entering and updating sales orders and quotes as well as support other internal functions
• Communicate with customers regarding pricing, delivery timelines, order status, and order changes.
• Process customer purchase orders and changes, provide invoices, shipping documents, and proposals with accuracy and timeliness.
• Respond to customer inquiries, providing product information or directing them to the appropriate team member.
• Promote order discounts and promotions to customers.
• Assist in resolving customer concerns, working with relevant departments to ensure satisfaction.
• Collaborate with production, shipping, and warehouse teams to follow up on deliveries and resolve delays.
• Support general office functions including answering phones, checking in visitors, and signing for deliveries.

QUALIFICATIONS & REQUIREMENTS:

• 1+ years of experience in an administrative, sales support, or customer service role
• High school diploma or GED equivalent required
• Proficient in Microsoft Office Suite (Word, Excel, Outlook)
• Ability to read and understand specifications, blueprints, and schematics is a plus
• Strong math, organizational, and communication skills
• Detail-oriented with the ability to multitask in a fast-paced environment

BENEFITS:

• 401K with Company Match
• Health, Vision & Dental Insurance
• Life & Disability Insurance
• Flexible Spending Account
• Vacation
• Paid Holidays

EEO STATEMENT

Aebi Schmidt Group is an Equal Opportunity employer and an Affidative Action Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.