Administrative Assistant - Swenson

Aebi Schmidt North America; Rockford (IL); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

401K with Company Match

Life & Disability Insurance

Flexible Spending Account

Vacation

Paid Holidays

Job summary

Swenson Spreader, LLC, an Aebi Schmidt brand located in Lindenwood, IL, is seeking an Administrative Assistant to support quotes, orders, and internal processes. You will work closely with the Inside Sales team and multiple departments to ensure accurate documentation and timely responses.

The role emphasizes strong communication, organization, and attention to detail in a fast-paced environment. A HS diploma and MS Office proficiency are required.

Qualifications

• 1+ years of experience in an administrative, sales support, or customer service role
• High school diploma or GED equivalent required
• Proficient in Microsoft Office Suite (Word, Excel, Outlook)
• Ability to read and understand specifications, blueprints, and schematics is a plus
• Strong math, organizational, and communication skills
• Detail-oriented with the ability to multitask in a fast-paced environment

Responsibilities

• Support the Inside Sales department by entering and updating sales orders and quotes as well as support other internal functions
• Communicate with customers regarding pricing, delivery timelines, order status, and order changes
• Process customer purchase orders and changes, provide invoices, shipping documents, and proposals with accuracy and timeliness
• Respond to customer inquiries, providing product information or directing them to the appropriate team member
• Promote order discounts and promotions to customers
• Assist in resolving customer concerns, working with relevant departments to ensure satisfaction
• Collaborate with production, shipping, and warehouse teams to follow up on deliveries and resolve delays
• Support general office functions including answering phones, checking in visitors, and signing for deliveries

Skills

Communication

Organizational skills

Multitasking

Attention to detail

Customer service

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

At Swenson Spreader, LLC an Aebi Schmidt brand located in Lindenwood, IL we pride ourselves on innovation, collaboration and dedication to excellence. As part of the Aebi Schmidt Group, we are committed to delivering superior solutions to our customers as well as providing rewarding career opportunities.The specific statements shown in each section of this description are not intended to be all-inclusive. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions and physical demands.

SCOPE OF POSITION/SUMMARY:

TheAdministrative Assistant will focus on processing parts quotes and customer orders as well as additional support for other functions. This individual will assist in maintaining efficient administrative workflows and play a vital role in ensuring excellent customer service. TheAdministrative Assistantwill work closely with the Inside Sales team, external customers, and various internal departments.

ESSENTIAL DUTIES & RESPONSIBILITES include the following; other duties may be assigned:

• Support the Inside Sales department by entering and updating sales orders and quotes as well as support other internal functions
• Communicate with customers regarding pricing, delivery timelines, order status, and order changes.
• Process customer purchase orders and changes, provide invoices, shipping documents, and proposals with accuracy and timeliness.
• Respond to customer inquiries, providing product information or directing them to the appropriate team member.
• Promote order discounts and promotions to customers.
• Assist in resolving customer concerns, working with relevant departments to ensure satisfaction.
• Collaborate with production, shipping, and warehouse teams to follow up on deliveries and resolve delays.
• Support general office functions including answering phones, checking in visitors, and signing for deliveries.

QUALIFICATIONS & REQUIREMENTS:

• 1+ years of experience in an administrative, sales support, or customer service role
• High school diploma or GED equivalent required
• Proficient in Microsoft Office Suite (Word, Excel, Outlook)
• Ability to read and understand specifications, blueprints, and schematics is a plus
• Strong math, organizational, and communication skills
• Detail-oriented with the ability to multitask in a fast-paced environment

BENEFITS:

• 401K with Company Match
• Life & Disability Insurance
• Flexible Spending Account
• Vacation
• Paid Holidays

EEO STATEMENT

Aebi Schmidt Group is an Equal Opportunity employer and an Affirteenth Action Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.